Ratings based on 146 Verified Reviews

3.6 out of 5
86% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2020 on Hotels
4 out of 5
by A verified traveler

A "will do" hotel

Posted 8 Sep 2020 on Hotels
A "will do" hotel. Positive side was the service, and the good location. Besides that it is an old hotel with "so-so" food. Feel kinda robbed when you pay so much for so little but those are the prices for hotels in Israel for you.
Comment from Hotel Management
10 Sep 2020 by DBG, Hotel Management
Hi Armen , Thank you for the feedback .
3 out of 5
by A verified traveler

Posted 29 Aug 2020 on Hotels
Comment from Hotel Management
3 Sep 2020 by DBG, Hotel Management
Hi Lital , we would appreciate some more information regarding youe atay with us and will contact you to undestand what went wrong . Thank you
4 out of 5
by A verified traveler

Posted 25 Aug 2020 on Hotels
Very good hotel. We enjoyed staying there very much. Only two remarks : need to clean the room's windows . The extra bed in standart rooms is not comfortable.
Comment from Hotel Management
3 Sep 2020 by DBG, Hotel Management
Dear Tzviya, Thank you for this feedback . we are happy to read you have enjoyed your stay with us . Your comments will be adressed .
3 out of 5
by A verified traveler

Disappointed

Posted 9 Aug 2020 on Hotels
We could arrive the hotel about 16.00 and it took us more than 45 minutes to check-in waiting up standing after 2 hours drive. The receptionist told us that the price doesn't include taxes (although it is clearly written in the e-mail) they wanted me to sign for a voucher of + 17% VAT. No one welcomed us to our room. On the second and the last day of our stay we would like to take advantage of the pool but we are told that it will be opened after 16.00! The manager blamed hotels.com for not to state this important detail of VAT in the bill. But our children were dissappointed because of the closed pool and this was an important thing that should be stated by the hotel itself. So we checked out before 11.00, we had to pay the VAT and immediately left the hotel with sad faces.
Comment from Hotel Management
3 Sep 2020 by DBG, Hotel Management
Dear Can , We are sorry to read that your stay with us did not meet your expectations due to the issue raised in your feedback .
5 out of 5
by A verified traveler

Posted 12 Jul 2020 on Hotels
Comment from Hotel Management
14 Jul 2020 by DBG, Hotel Management
תודה רבה על המשוב המפרגן . נשמח לראות אתכם שוב בעתיד
5 out of 5
by A verified traveler

Posted 10 Jul 2020 on Hotels
Comment from Hotel Management
14 Jul 2020 by DBG, Hotel Management
Thank you for the great feedback
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2020 on Hotels
5 out of 5
by A verified traveler

Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
14 Jul 2020 by DBG, Hotel Management
Thank you for the great feedback
1 out of 5
by A verified traveler

Very poor value for money

Posted 2 Feb 2020 on Hotels
Awful food both dinner and breakfast
Comment from Hotel Management
14 Jul 2020 by DBG, Hotel Management
We are sorry that your stay with us didn’t meet your expectations. We will learn from this feedback