Ratings based on 58 Verified Reviews

3.7 out of 5
3.9 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Miserable and scary

Posted 4 Jun 2024 on Hotels
This room was very unsafe. The room was boiling hot. The air conditioner did not work. The hallways had no light. The main desk person left and locked the front door at 2330. The lobby was completely dark. I caught her as she was locking the door to ask about the air conditioning because the room phone did not work. She said there was no air conditioning and she said to leave the balcony door open. Another guest could easily get into your room from the balconies that are very close together. The balcony door did not lock. The room door looked like it had been pried open where the lock was. The walls of the hotel were extremely thin. So, we hear people talking and laughing all night long. It was terrible. Very miserable and scary stay. The add for Hotel.com said they spoke English but she spoke almost none. The add also said 24 hour desk and air conditioning. Very misleading description.
1 out of 5
by A verified traveler

Posted 18 Apr 2023
I’ve been staying here for 20 years, always the best restaurant and the best pizza. Now, no restaurant, no pizza, no breakfast, no service. The grounds are overgrown and the pool is disgusting to look at. Never again will I be taken by this hotel I used to love!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Very nice accommodation

Posted 7 Oct 2019 on Hotels
The hotel served all of my accommodation needs while visiting San Marino.
3 out of 5
by A verified traveler

Posted 26 Aug 2024
Così cosi
1 out of 5
by A verified traveler

Posted 23 Aug 2024
Terribile! Appena arrivati in camera il tempo di posare le valigie che abbiamo notato che la tavoletta del bagno era rotta, in modo pericoloso perché poteva tagliare,appena fatta notare la cosa ci hanno cambiato stanza,ma la cosa non è migliorata perché la mattina dopo abbiamo trovato le formiche che uscivano dallo scarico della doccia. le lenzuola di entrambi i letti erano semplicemente tirate su e non cambiate come ci si dovrebbe aspettare in un hotel a tre stelle. Sono più che sicuro che non tornerò.
4 out of 5
by A verified traveler

Posted 19 Aug 2024
Camera semplice e abbastanza pulita. Peccato che il letto era veramente durissimo!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2024