Ratings based on 120 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Macau SAR
Posted 5 Nov 2024
The apartament with stairs is not too convincente for people with big luggage
by A verified traveler
Five star experience. Highly recommended
Posted 4 Oct 2024 on HotelsFive Star experience. Very comfortable, great facilities and staff. Two pools, roof terrace with a view to Mount Etna and the sea. Secure parking. Highly recommended.
Comment from Hotel Management
9 Oct 2024 by Giorgia Lizzio - Reception Staff, Hotel Management
Dear guest,We are pleased to read these words and we would like to thank you for sharing your experience with us. Our aim is to make our guests' stay special also thanks to the nature that surrounds our hotel. We are glad that you appreciated the parking, the facilities and the efforts of the staff.We hope to welcome you again really soon. Kind regards
by A verified traveler
Nice little Gem!
Posted 21 Jul 2024 on HotelsAmazing hotel. Lives up to the reviews we researched before our stay. The staff are very helpful and the food is very tasty if you choose to eat at the hotel in the evening. A few things to be aware of: 1) it’s not close to lots of other bars and restaurants so expect to drive or take taxis to get about to the main towns 2) the two restaurants near the hotel were both enjoyable food but I would be careful of the bill - we were overcharged both times. 3) make sure you ask the cost of the taxi from the airport before you get in the taxi, we were overcharged by 40 euros as were other guests. It should be around 60 euros by taxi. However, an Uber is between 40-50 euros. 4) it’s very quiet and tranquil, be prepared to totally relax - some might find it a little too quiet. It’s a small hotel and very civilised which we really liked.
Comment from Hotel Management
11 Sep 2024 by Raffaele, Hotel Management
Dear David,thank you for taking the time to share your impressions of your stay with us. The comfort of our guests is very important to us and we do our best to meet all needs. Our position is very clear and is also sent with links before you arrive.The taxi agreement with the hotel must be booked prior to your arrival, we are not responsible for the costs of other taxis or Uber services.Kind Regards.Raffaele - Front Office
by A verified traveler
Posted 10 Jun 2024 on Hotels
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 30 Dec 2022
Above all expectations, 5star property and service
by A verified traveler
NOTHING like the pictures
Posted 22 Sep 2022 on HotelsLooks NOTHING like the pictures on the Hotels.com page. What looks like a beachfront swimming area is in fact a disappointing bar/ restaurant type of thing (with grubby bathrooms!). Breakfast included was totally uninspired, and room dominated by bad 1980s glass, chrome & leather. Don’t understand the high overall guest reviews at all. Would avoid.
by A verified traveler
Posted 24 Jul 2022 on Hotels
Well maintained hotel with very nice views! Reception staff were not very accommodating and give the impression that it was a chore to help or advise! The hotel was exceptionally clean, the food was very good with a wide selection!
The location isn’t ideal for walking to the main centre and you will likely need taxis there and back.
by A verified traveler
Posted 30 Jun 2022 on Hotels
Clean nice hotel and friendly staff.
Amazing views of the sea and Mt Etna.
Overall very happy with service especially room make-up. The breakfasts here are very good 👍
by A verified traveler
Posted 8 Jun 2022 on Hotels
