Ratings based on 85 Verified Reviews

4.0 out of 5
75% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Front desk staff were lovely. And IT tried very hard to make the best of the bad internet situation.
4 out of 5
by A verified traveler

Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Sally Aboul Hosn-Reservations Manager, Hotel Management
Dear M. Maytham, Thank you very much for taking the time to write us about your nice experience on your recent stay . Thank you, truly, for giving us the opportunity to serve you , May we have the pleasure in seeing you always at Royal Tulip Achrafieh.
1 out of 5
by A verified traveler

Posted 7 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Sally Aboul Hosn-Reservations Manager, Hotel Management
Dear Mr. Richard ,Thank you for taking the time to leave a review. I’m sorry to hear that you had a negative experience. I noticed that your booking was marked as a “no show,” and as a result, we were unable to accommodate you at our hotel.Could you please provide more details or clarify your concerns? We strive to provide excellent service and would appreciate any additional information to address your feedback effectively.Thank you for your understanding.
5 out of 5
by A verified traveler

Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Sally Aboul Hosn-Reservations Manager, Hotel Management
Dear Mr. Paul, Thank you very much for taking the time to write us about your nice experience on your recent stay . Thank you, truly, for giving us the opportunity to serve you , May we have the pleasure in seeing you always at Royal Tulip Achrafieh.
1 out of 5
by A verified traveler

Posted 5 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Sally Aboul Hosn-Reservations Manager, Hotel Management
Dear Mr. Mohamed, Thank you very much for taking the time to write us about your nice experience on your recent stay . Thank you, truly, for giving us the opportunity to serve you , May we have the pleasure in seeing you always at Royal Tulip Achrafieh.
5 out of 5
by A verified traveler

Posted 2 Jul 2024
My second time there . Staff is very nice , great location .
Comment from Hotel Management
1 Aug 2024 by Sally Aboul Hosn-Reservations Manager, Hotel Management
Dear Mrs. Nicole, Thank you very much for taking the time to write us about your nice experience on your recent stay . Thank you, truly, for giving us the opportunity to serve you , May we have the pleasure in seeing you always at Royal Tulip Achrafieh.
5 out of 5
by A verified traveler

Posted 31 Mar 2024 on Hotels
Amazing staff and pleasant hotel
Comment from Hotel Management
31 Mar 2024 by Sally Aboul Hosn-Reservations Manager, Hotel Management
Dear Mr. Pablo ,We are so delighted to know you enjoyed your recent stay and we are glad to know that you had a pleasant experience with us . Hope to have the pleasure of welcoming you back on your next visit. Warmest regards,
5 out of 5
by A verified traveler

Amazing Hotel!

Posted 28 Sep 2023 on Hotels
Amazing hotel! Good service, location and clean new furniture.
Comment from Hotel Management
18 Oct 2023 by Sally Aboul Hosn , Reservations Manager, Hotel Management
Thank you very much for taking the time to write us about your nice experience on your recent stay . Thank you, truly, for giving us the opportunity to serve you again , We are delighted that you loved our Hotel Location and our service. May we have the pleasure in seeing you always at Royal Tulip Achrafieh. Kind Regards,
5 out of 5
by A verified traveler

Posted 7 Sep 2023
Really nice hotel. Staff were fantastic from the moment we arrived. They upgraded our room free of charge and staff were very helpful at arranging taxis and also giving us tips and suggestions on where to visit. Only down side would be breakfast options were okay, could have been better but aside from that, we thoroughly enjoyed our stay
Comment from Hotel Management
18 Oct 2023 by Sally Aboul Hosn , Reservation Manager, Hotel Management
Thank you very much for taking the time to write us about your nice experience on your recent stay . Thank you, truly, for giving us the opportunity to serve you again , We are delighted that you loved our Hotel Location and our service. May we have the pleasure in seeing you always at Royal Tulip Achrafieh. Kind Regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2023