Ratings based on 186 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Enjoyed the staff.
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Roots Reservations Desk, Hotel Management
Dear Earl,We appreciate your positive feedback.We are delighted to know that you enjoyed your stay with us.We look forward to welcoming you again soon.Thank You.Yours In Hospitality,May Senam,
by A verified traveler from Paynesville
Posted 20 May 2024
Comment from Hotel Management
28 May 2024 by Reservations Desk., Hotel Management
Dear Guest,We appreciate your feedback.Thank You.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
19 May 2024 by Front Desk Manager., Hotel Management
Dear Magdalena,We bring you warm greetings from Roots Hotel Apartment and thanks for choosing to stay with us.We appreciate your positive review and we would continue to provide exceptional customer service to our guests.We look forward to welcoming you again to our Hotel.Thank You.Yours In Hospitality,May Senam,
by A verified traveler
Posted 29 Mar 2024 on Hotels
Comment from Hotel Management
1 Apr 2024 by Roots Reservations Desk, Hotel Management
Dear Ama,We bring you warm greetings from Roots Hotel Apartment and thanks for choosing to stay with us.We appreciate your positive review and we would continue to provide exceptional customer service to our guests.We look forward to welcoming you again to our Hotel.Thank You.Yours In Hospitality,May Senam,
by A verified traveler
Posted 18 Feb 2024
I stayed a week in February and had an amazing time. The hotel staff were super attentive, gave excellent service. They were kind, courteous and went out of there way to make my stay a very pleasant one.
The hotel is located on a quiet side road off the busy Oxford street. Everything you need you can find on Oxford street.
There is no longer a jacuzzi but you have access to nice pool no more than a 60 second walk.
Breakfast was great, great selection of choices that changed daily. Rooftop bar was lovely, great service and drinks at a decent prices.
Special thanks to the management team, they really made my stay top tier.
I highly recommend staying here!
Comment from Hotel Management
18 Feb 2024 by Front Desk Manager., Hotel Management
Dear Mr. Jeremy Powell,Thank you for the positive feedback. We are delighted to know that you enjoyed your stay with us.We would continue to work hard to provide exceptional Customer services to our guests.We look forward to welcoming you again soon.Thank You.Yours In Hospitality,May Senam
by A verified traveler
Posted 11 Jan 2024
Thank you for a pleasant stay!
Comment from Hotel Management
16 Jan 2024 by Roots Reservations, Hotel Management
Dear Guest,We appreciate your feedback.Thank You.
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
16 Jan 2024 by Roots Reservations, Hotel Management
Dear Guest,Thank you for the positive review.Regards,
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
16 Jan 2024 by Roots Reception, Hotel Management
Dear Guest,Thank you for your positive feedback.Regards,
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
16 Jan 2024 by Roots Reception, Hotel Management
Dear Guest,We appreciate your feeback.Thank You.
