Ratings based on 314 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Service was excellent, however, the service desk personel who checked me in for some reason forgot to give me my change of $36.
Breakfast was on point, shuttle was super.
Thank you
Comment from Hotel Management
18 Nov 2024 by Mariama, Hotel Management
Dear Mr Kwaku,Thank you for taking the time to tell us about your experience following your stay at the ibis Styles Accra.We are humbled to know that you have a pleasant stay and loved the services. It is always a pleasure to receive positive feedback.At the ibis Styles Accra, we put customer experience and satisfaction as our priority and your feedback reaffirms the hard work we put in every day.Concerning your change of 36, I will follow it up with the front office team and get back to you as soon as possible.We appreciate you for sharing feedback and we look forward to hosting you again.Sincerely,
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Mariama, Hotel Management
Dear Charles,Lovely scores!Many thanks for your perfect rating. You have made our day!We look forward to hosting you again.Regards,
by A verified traveler from Ellicott City
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Mariama, Hotel Management
Dear Fonati,Lovely scores!Many thanks for your perfect rating. It is always a pleasure to receive positive feedback.At the ibis Styles Accra, we put customer experience and satisfaction as a priority and your feedback reaffirms the hard work we put in every day.We look forward to offering you another flawless service on your next visit.Best regards,
by A verified traveler
Posted 7 Nov 2024
Staff was friendly
Comment from Hotel Management
8 Nov 2024 by Mariama, Hotel Management
Dear Kwaku,Lovely scores!Many thanks for your perfect rating. It is always a pleasure to receive positive feedback.At the ibis Styles Accra, we put customer experience and satisfaction as a priority and your feedback reaffirms the hard work we put in every day.We look forward to offering you another flawless service on your next visit.Best regards,
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Mariama, Hotel Management
Dear Mr Radoslaw,Lovely score!Many thanks for your 5-star rating and perfect score. You have made our day sir!We look forward to hosting you again.Regards,
by A verified traveler
Posted 26 Oct 2024
Great
Comment from Hotel Management
28 Oct 2024 by Mariama, Hotel Management
Dear Dani,Lovely scores!Many thanks for your perfect rating and comment. You have made our day.We look forward to offering you another wonderful experience on your next visit.Regards,
by A verified traveler
Posted 21 Oct 2024
The staff was super friendly! The airport shuttle is wonderful and runs on time.
Comment from Hotel Management
23 Oct 2024 by Mariama, Hotel Management
Dear Chris,Thank you for taking the time to tell us about your experience following your stay at the ibis Styles Accra.We are delighted to know that you found the staff friendly and enjoyed the shuttle services. It is always a pleasure to receive positive feedback. At the ibis Styles Accra, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.We appreciate you for sharing your experience and we look forward to hosting you again.Sincerely,
by A verified traveler
Posted 21 Oct 2024
It's OK.
Comment from Hotel Management
21 Oct 2024 by Mariama, Hotel Management
Dear Mr Charles,Lovely scores!Many thanks for your 4-star rating.Looking forward to your 5-star rating on your next visit.Regards,
by A verified traveler
Posted 19 Oct 2024
The bar was open till 10 and the music was very loud, made it difficult to sleep especially for our children we had an early morning flight which made it worst
Comment from Hotel Management
21 Oct 2024 by Mariama, Hotel Management
Dear Mr Gary,Thank you for taking the time to share your experience following your stay with us.I am sorry your experience did not meet your expectations. Please allow me to express my sincerest apologies.At the ibis Styles Accra, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.We regret the inconvenience you have expressed with the level of noise from the bar, causing you and your family to find it difficult to sleep. Rest assured your comment has been shared with the team and appropriate measures are being taken to avoid future occurrence.We appreciate you sharing your experience. It is through feedback such as yours that we are able to improve upon our services standard to meet the expectations of our guests.Sincerely,
