Ratings based on 33 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The atmosphere felt like home. Very friendly staff. A restaurant onsite. The bed was comfortable. No big crowds. The walls were thin. I could hear laughter and talk in the hallway when I was asleep. I would definitely stay here again
by A verified traveler
Posted 6 Oct 2024
Good
by A verified traveler
Posted 12 Sep 2024
I had a wonderful stay and would certainly recommend Home From Home! The staff are extremely friendly and helpful. The location is also perfect as it’s close to most places. Overall, it truly felt like a home away from home!
Comment from Hotel Management
12 Sep 2024 by Management - Home from Home, Hotel Management
Many thanks for choosing Home from Home and being an amazing guest, we look forward to hosting you again.
by A verified traveler
Posted 21 Jun 2024 on Hotels
Very nice guest house in a very convenient location for East Legon and University of Ghana. Nice large room with good facilities and helpful staff; also a big balcony which was lovely. The owner is very interesting and helpful and is also very on top of things at his business, which is great. Would recommend.
by A verified traveler
Posted 2 Jun 2024 on Hotels
Comment from Hotel Management
21 Jun 2024 by Management - Home from Home, Hotel Management
We were delighted to host you and looking forward to hosting you , in the near future.
by A verified traveler
A true home away from home
Posted 1 Feb 2024 on HotelsManagement and staff were welcoming and very responsive. They provide you with breakfast and even accommodate your dietary preferences. A true home away from home!
Comment from Hotel Management
2 Feb 2024 by Management - Home from Home, Hotel Management
Thanks for choosing Home from Home. Pleasure hosting this perfect gentleman. We look forward to hosting you in the near future.
by A verified traveler from Bromley
Posted 7 Jan 2024
The property is in a good location and the staff try to be helpful. However there is church that meets on the premises and makes it extremely noisy.
There are guard dogs on the premises that are not chained. It made going outside a fearful experience.
Comment from Hotel Management
10 Jan 2024 by Management - Home from Home, Hotel Management
Your comfort means a lot to us, which is why prior to your arrival we updated your room to executive and furnished it with a microwave for your comfort, we even ensured your own guest on all occasions, was allocated a parking space and held meetings in the multifunctional conference room without charge, despite you only paying for a standard room, all in aid of enhancing stay. A little disappointing that your stay wasn't comfortable? But more disappointed that you couldn't inform me personally. There has never been a single complaint about the church as the walls are sound proof, and we would have easily addressed it, by offering you an alternative room (I'm sure you know how Ghanaians partake in New Year Crossover celebrations on 31st December, you being Ghanaian).Because you mentioned you had been a Christian since 1976, 31st December is all but a celebration in Ghana, however it is regretted how it marred your stay. The security dog is highly trained and is a valid deterrent after hours, it is usually kept in a secure cage as we deem it inhumane to chain animals. There is always someone to escort our guest 24 hours. Your comfort is paramount to us and I wished you had communicated any issues as you had my personal number prior to even your stay. We have never have a guest describe their stay as 'fearful'. We are bitterly disappointed as your demeanour didn't suggest that! We will however address all the concerns you raised. Wish you well!
by A verified traveler
Ok for a night or two
Posted 1 Jan 2024 on HotelsThe place is neat, but old. There is mold in the bathroom shower and the bathroom sink leaked. In addition, there is a charge for bottled water and for the airport shuttle. I can't really recommend it.
Comment from Hotel Management
7 Jan 2024 by Management - Home from Home, Hotel Management
Hello! We appreciate every comment submitted, especially ones that would prompt management to act. We wished you had informed us about the leakage (As we have a handyman on site) It has now been repaired. The 'Mold' we noticed was actually discoloration of the shower sealant and has now been replaced. As you rightly pointed out, we do our best to maintain and cleanse daily to ensure neatness. The Airport is however not a free service nor is it listed as such. We pride ourselves in welcoming our guest with free bottles of water, every other water after that is charged as we are a small business with limited free resources as I'm sure you appreciate.
by A verified traveler
Posted 12 Dec 2023
Average stay. Staff welcoming and very polite but need additional customer service training. For example, staff did not appear to be informed about my reservation when I arrived at the guest house. Another example, while I applaud efforts to conserve energy, the guest house lobby and hallways were very dark, even in the evenings, which made it challenging to unlock and lock the door to my room. Finally, the security dog roamed too freely on the premises upon entry, which was uncomfortable to say the least.
Comment from Hotel Management
2 Jan 2024 by Management - Home from Home, Hotel Management
Thanks for your comments. I regret you found your stay 'uncomfortable' I personally checked and spoke to you in person and always found you cheerful and comfortable according to you? There were many opportunities to make known to me if you had any issues? We accept not everyone is at ease with dogs and for that reason there was a staff or security present and you were escorted each time you presented yourself to exit the main gate. In the interest of all our security, the dog is highly trained and majority of the time tucked away unless one chooses to see it! There has never been any incidents in the 6 years of operations. Most applaud our security measures.In regards to the lighting? We do encourage lights, air cons, and petty electronics to be switched off upon leaving the rooms for longer periods, this is part of our eco friendly agenda, however light switches are available all over, in the lobby and hallway which is only dimmed after hours!I helped check you in and you were expected as I addressed you by name after welcoming you and your guest. The staff are always fully equipped with all info and updated daily!
by A verified traveler
Posted 6 Aug 2023 on Hotels
