Ratings based on 12 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jan 2024
Awesome stay. Highly recommend.
Comment from Hotel Management
25 Jan 2024 by Winnard , Hotel Management
Thank you
by A verified traveler
Christmas holiday. Relaxing day. Cool place
Posted 4 Jan 2024 on HotelsStay at Château Towers was spacious,, relaxing, and a good bang for the buck. I rented the one bedroom / 1.5 bath apartment it had everything you needed including washer, full kitchen, and king bedroom. Clean. Great pool. Only ask that property should fix the air-conditioning at the gym because inadequate ac there makes a great gym almost unusable. Also, enough dishes for 4 instead of 2 people would be good. Other than that, perfect stay and would recommend.
Comment from Hotel Management
25 Jan 2024 by Winnard, Hotel Management
Recommendations well received
by A verified traveler from Winter Garden
Posted 3 Jan 2024
Hotel room had a sewage smell coming from sink my first few days of my stay. I had to go out buy bleach to pour down drain to help mask the ordor. Some kitchen appliances were inoperable, such as the oven. Customer service was a little slow had to follow up with staff to get things done. Lastly, room safe stop working and staff had to cut the back of the safe open to get my passport out, nearly damaging it the process. Overall, decent place if you are on a budget, but will probably not stay here again.
by A verified traveler
Posted 21 Jul 2019
by A verified traveler
Not as expected
Posted 8 May 2019 on HotelsLocation was great with many restaurants around especially Breakfast till Breakfast (look for it as it doesnt show up on google). Large space in all rooms. Weinard at reception was great and always willing to help and find solutions to our problems....which were a lot considering the price paid and the high reviews the apartments got.
1) no mirror in any room except for small mirrors in bathrooms (real problem)
2) room may not be as depicted in photos on the internet (lack of furniture in our apartment like desk, chair, and lampshades in room)
3) No floor rug going into the apartment which made floor muddy from rain outside.
The building was not very well kept. Dirty lift and cupboards.
I may consider staying again in the future. Just simple details that were overlooked.
Comment from Hotel Management
10 May 2019 by IvoneSong , Hotel Management
Dear Philip
Thanks for your comments. We will work hard to improve on the detail you mentioned. And we expect your next visit.
best regards
Ivone Song
by A verified traveler from London
Posted 28 Oct 2018
Location is great very close to shops and bars in Osu. Staff very courteous and helpful. Winnard and Maud didn’t disappoint, very willing to help whatever time you contact them. The cleaning ladies worked efficiently to keep the apartment in good condition. I will recommend to friends and family anytime. I will plan my next visit with my family.
Comment from Hotel Management
31 Oct 2018 by Ivonesong , Hotel Management
Dear Cynthia
It is really a great pleasure receiving such kind comments from you about us. We look forward to seeing you in the near future. Thank you and best regards.
Ivone
Recommended
for Everyoneby A verified traveler from London
"From home to home"
Posted 10 Jul 2018
Pros: Everything. Location, Nice and clean environment, security, level of privacy, lovely staff
Cons: Purpose add a bit more cooking ware (pots) in the apartment. But no big deal. So many places to eat anyway. You wont even have time to cook
Location: Osu is great location. Lots of bars, pups,restaurants, gifts shops. Place to see and things to do are nearby. Most are 10 mins to 15 mins drive
This place is absolutely superb, excellent location, the road the apartment is on is not too busy...just right. The apartment is a stone throw from the famous Oxford street in Accra. Right in the heart of the Capital. You are spoilt for choice in eatery places, supermarkets, gift shops, transportation, clubs, bars, local markets, boutiques, hair salons, beauty parlours to name but a fewer.. The apartment is so comfortable, clean and spacious.. in fact just how I like it. You have so much privacy, I felt like I was in my own apartment. The place is safe and secured. Security is excellent...very tight. All the staff are so nice, very accommodating and always ready to help. Wonderful experience. Highly recommended.
Recommended
for Everyoneby A verified traveler from Denver colorado
Great experience
Posted 19 Feb 2018Spent valentines and 6 nights at this facility with my wife and it was awesome . Nice and clean rooms, welcoming staff and security was top notch .
Definitely staying there on my next visit to Ghana
by A verified traveler from lagos
Bathroom towels and other accessories terrible.
Posted 29 Jan 2018
Pros: The staff were very courteous and responsive.
Cons: Bathroom ambiance and kits.
Location: Location central and fine.
The towels in the bathroom were red and blue in color . Not decent for a hotel. The window blinds of the bedrooms too light and makes room hot and difficult to rest in the afternoon. Not satisfied with the facilities.
Comment from Hotel Management
31 Jan 2018 by chateau towers , Hotel Management
Dear Adebayo
Thanks for your comments, we will working on the things you mentioned. your information is important to us as it could help us to improve and give better experience to the customers.
Recommended
for Everyoneby A verified traveler from new york
Great hotel
Posted 5 Dec 2017The hotel was great, clean and the staff was great.
Comment from Hotel Management
8 Dec 2017 by Ivonesong , Hotel Management
Dear Jimmy, Thank you very much for your comments. and look forward to your next visit.
