Ratings based on 301 Verified Reviews
4.7 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
The space was really clean and all that is provided
The shower had a problem
Comment from Hotel Management
2 Nov 2024 by Accra.Luxury, Hotel Management
Dear Fatawu,Thank you for your wonderful review! We're thrilled to hear that you found the space clean and well-equipped. We apologize for the issue with the shower and appreciate you bringing it to our attention. Our maintenance team will look into this promptly to ensure a better experience for future guests. We hope to welcome you back soon for another stay!
by A verified traveler
Posted 28 Sep 2024
They did not provide wash cloths or for the ladies- may miss the lack of a shower cap.
They are real stingy with the toilet paper rolls that have very little paper per roll. One roll left and I have to call and ask for another because housekeeping does not leave any extra. You could potentially use a whole roll and not yet be clean…you get my point.
My iron went bad and I had to reach out multiple times to multiple people to get a new one. The AC worked good, the place was nice and cool. You can’t stream anything to the tv without paying an additional crumb-snatching fee for data to the tv. The kitchen and living room was only part where you could get a reliable signal
Comment from Hotel Management
29 Sep 2024 by Accra Luxury Apartments, Hotel Management
Dear Marcus,Thank you for your feedback. We apologize for the issues with the washcloths, toilet paper, and the delay in replacing your iron. Your concerns have been noted, and we’ll work on improving our services. We’re glad to hear you found the apartment cool and comfortable.We appreciate your input and hope to welcome you back for a better experience.
by A verified traveler
Posted 25 Sep 2024
The closeness of amenities such as grocery store, pharmacy, bank & restaurant but most of all the caring and attentive staff
Comment from Hotel Management
29 Sep 2024 by Accra Luxury Apartments, Hotel Management
Dear Marilyn,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the convenience of nearby amenities and, most importantly, our caring and attentive staff. Your kind words mean a lot to us, and we’re thrilled that we could make your stay so pleasant.We look forward to welcoming you back soon!
by A verified traveler
I’d do it again
Posted 25 Aug 2024 on HotelsThe place is beautiful and clean. I had a wonderful stay and Derek was an amazing host.
Comment from Hotel Management
29 Sep 2024 by Accra Luxury Apartments, Hotel Management
Thank you for the fantastic review! We're thrilled to hear that you had a wonderful stay and found the apartment beautiful and clean. It's great to know that Derek made your experience even more enjoyable. We’d be delighted to welcome you back anytime!Best regards.
by A verified traveler
Posted 8 Aug 2024
Comment from Hotel Management
11 Aug 2024 by Accra.luxury, Hotel Management
Hello Derek,Thank you for the feedback.We appreciate the feedback.We are looking forward to hosting you again.
by A verified traveler
Excellent Service
Posted 2 Jul 2024 on HotelsKobby was an excellent host and was very helpful with our stay from beginning to end.
Comment from Hotel Management
4 Aug 2024 by Accra luxury , Hotel Management
Hello Andrea,Thank you for the feedback.We really appreciate it. We hope to host you again.
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
30 Jun 2024 by Accra Luxury Apartments , Hotel Management
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
by A verified traveler
Posted 31 May 2024
It was a hidden teasure
Comment from Hotel Management
3 Jun 2024 by Accra Luxury Apartments , Hotel Management
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
by A verified traveler
Posted 25 Mar 2024
As always, loved staying here
Comment from Hotel Management
7 Apr 2024 by Accra Luxury Apartments , Hotel Management
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
by A verified traveler
Posted 20 Mar 2024
Safe. Quiet
Comment from Hotel Management
24 Mar 2024 by Accra Luxury Apartments , Hotel Management
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
