Ratings based on 9 Verified Reviews
3.0 Room cleanliness
4.0 Service & staff
4.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2023 on Hotels
It is difficult to get help when you need it. There is no front desk service. Front desk phone not working and the responsible agent never pickup phone calls. There are ants everywhere in the apartment. The security people are great and friendly.
by A verified traveler
Posted 17 Jan 2023
by A verified traveler
Posted 12 Jan 2023
Nice location, easy to get around Accra. However, need to improve on cleaning especially when the house has many people staying in it. Beds and pillows were quite uncomfortable
Comment from Hotel Management
14 Jan 2023 by Adobea, Hotel Management
Hi Cynthia, I am so sorry you had an unpleasant experience at the property. We are always available to solve any issues you may have and so I wish we had know the situation. Cleaning is available every 3 days for free but you can request additional cleaning if necessary for a fee. We will have a look at the beds in the apartment straight away but the pillows could have also been easily changed for you. All the same, I apologise sincerely for the inconvenience. We hope you will visit again as you certainly will not face the same issues. Thank you!
by A verified traveler
Posted 1 Jan 2023 on Hotels
Comment from Hotel Management
14 Jan 2023 by Adobea, Hotel Management
Thank you Benjamin! Glad you enjoyed your stay with us.
by A verified traveler
Posted 4 Oct 2022 on Travelocity
Area is good but you do not get what you expect, the place is not being cared for and issues with insects. Did not feel safe the front door lock was falling off, small things like towel holders broken or missing completely. They asked for a 50 cash breakage fee but would not take a list of items that were broken like the shower door or the screens. Also they did not provide daily cleaning services and no clean linens. Then they tried to keep the deposit but the owner was able to intervene and help however the property managers were not good. They tried to avoid fixing anything and then attempted to keep the 50 which was totally unreasonable. Pool was also not open due to repairs but appeared to be fine. After paying for 7 nights in advance for a three bedroom! I would not recommend this property under the current conditions and especially not under the same management. I hope the owner will visit and get their place situation since I don’t think they are aware of how it is being run and not being repaired.
Comment from Hotel Management
4 Oct 2022 by Adobea, Hotel Management
Hi Annette! My sincere apologies for your terrible experience at the property. Thanks for drawing my attention to the issues at the property. I am rather surprised by my staff’s behaviour. Cleaning is offered every 3 days but you can always request for extra cleaning if required. I will speak to staff immediately and ensure nothing like this ever happens again. My sincere apologies again and thanks for booking with us.
by A verified traveler
Posted 27 Feb 2020 on Hotels
It was comfortable and awesome
Comment from Hotel Management
9 Mar 2020 by Adobea, Hotel Management
Thanks for your review Gabriel. Glad you had an awesome stay. Hope you visit us again. All the best!
by A verified traveler
Posted 2 Jan 2020 on Hotels
Comment from Hotel Management
4 Jan 2020 by Adobea, Hotel Management
Hi Marek, thanks for rating us. Haapy new year!
by A verified traveler
Posted 1 Dec 2019
Comment from Hotel Management
2 Dec 2019 by Adobea, Hotel Management
Thanks for your review. Much appreciated. We are so glad you had a great stay. Hope to see you again soon!
by A verified traveler
Super séjour en famille
Posted 30 Jul 2022 on HotelsComment from Hotel Management
3 Aug 2022 by Adobea, Hotel Management
Thanks Liliane for your review. We hope to see you again soon. Merci Beaucoup!!
