Ratings based on 131 Verified Reviews

3.3 out of 5
69% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
2.7 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Mar 2023
Un exelente lugar alejado de el ruido de el centro de acapulco muy perfecto para relajarse y disfrutar de el mar de pie de la cuesta Muchisimos lugares cercanos para comer comida local y deliciosa. Llegue temprano y a pesar de que el check in era mas tarde a las 3pm ellos me dejaron entrar a las 9 sin costo extra muchas gracias El personal muy amable y atentos el lugar en si es algo basico nada de lujos pero cuenta con lo necesario y muy limpio y ordenado y de noche lo unico que escuchas es el sonido relajante de las olas de el mar....Lo unico que me gustaria es que Tuvieran mas iluminado por la noche una o 2 lamparas a la entrada por la playa serian geniales...muchas gracias
5 out of 5
by A verified traveler

Posted 27 Dec 2022
The property is right by the beach, however it isnt fot for everyone to go swimming in, especially kids. The pool was great and the room was as described in the listing. Overall a positive experience.
Comment from Hotel Management
18 Feb 2023 by Rosalba, Hotel Management
Thanks for your visit!
1 out of 5
by A verified traveler from Texas

Posted 29 Feb 2020
Not good I didn't like because you could not get in the ocean
Comment from Hotel Management
10 Mar 2020 by Rosalba , Hotel Management
This beach has an international certification as one of the cleanest, it can be measured on the shore and enjoy magnificent sunsets. In addition, 15 minutes away is the center of Acapulco where you can enjoy calm beaches or 250 meters you have the Coyuca lagoon. Regards.
2 out of 5
by A verified traveler

Posted 16 Feb 2020
I did not like the fact that most local people had no idea how to find it and that after calling them multiple times to get directons nobody nobody answered until a couple hours later of driving around and just finding a different hotel.
Comment from Hotel Management
21 Feb 2020 by Rosalba , Hotel Management
Good afternoon, we are sorry we did not have the pleasure of meeting you. However, we do not understand how to find the hotel, since the location is on the page and on google maps. We were attentive upon arrival and as soon as we saw your call we communicated. We wish you an excellent day and we are at your service.
3 out of 5
by A verified traveler

Some goods and some bads

Posted 24 Mar 2019 on Hotels
The location is great if you'Re there to relax, walk on the beach and stay far from away from distraction. The owner is very helpful and friendly, the staff too, but i guess i have to be transparent and honest. I woke un many times with cockroach in the bed, the rooms are not extremely clean, its very hard to fing an electric plug, basicly only one and far from the bed. I would not give that review if it was cheaper but comparing to other hotels in the zone, i think it should be better. Else than that, the owner is very understanding and helpful
Comment from Hotel Management
27 Mar 2019 by Rosalba, Hotel Management
Gracias por visitarnos, en el hotel solo tenemos permitido un enchupe para ahorrar energía y el enchufe esta cerca de la cama, ya que no esta permitido tener pegado los enchufes en la cama por cualquier corto circuito que se pueda registrar. En cuanto a los insectos, nosotros tenemos continuamente fumigaciones, ya que nos encontramos en un área con vegetación densa, sin embargo, siempre les recomendamos a nuestros huéspedes no dejar comida destapada o tirada para evitar incidentes. Pero una disculpa por los malos momentos que pudo tener.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Very good hotel with very good staff!

Posted 13 Feb 2018
Quinta Karla hotel in pie de la cuesta is great. The food, the staff and Karla are great. They do take care of you. Its basic hotel, its simple but its great. I had a great time and I recommend everyone who wants to have a quiet and relaxing time with great food. Quinta Karla hotel is your place. You need to practice your Spanish though.
Comment from Hotel Management
19 Feb 2018 by Rosalba, Hotel Management
Estimado Rafael, gracias por visitarnos, fue un placer recibirlos y pondremos atención en su comentario para seguir mejorando.
5 out of 5
by A verified traveler

Posted 20 Sep 2023
excelente
2 out of 5
by A verified traveler

Posted 18 Sep 2023
Ay carumba!
4 out of 5
by A verified traveler

Posted 13 Sep 2023
que es muy tranquila y que esta el mar ahi mismo
5 out of 5
by A verified traveler

Posted 6 Aug 2023
Bonito hotel, con muy bonita vista al mar, las instalaciones y el servicio es bueno.
Comment from Hotel Management
11 Aug 2023 by Rosalba, Hotel Management
Gracias por visitarnos.