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Hotel Emporio Acapulco

3.5 star property
Family-friendly fun at the beach, with 3 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
Private beach, beach cabanas
Front of property
Outdoor banquet area
Outdoor wedding area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Spa
The price is P5,399
P6,425 total
includes taxes & fees
Jan 12 - Jan 13

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen with ocean view

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite 2 Double Beds Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Fan
Blackout drapes/curtains
Bathrobes
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Suite Privilege Club Doble Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Superior With Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

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The price is P4,104
P4,884 total
includes taxes & fees
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About the neighborhood

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 2 min walk
  • Condesa Beach - 2 min walk
  • Parque Papagayo - 16 min walk
  • Icacos Beach - 4 min drive
  • Papagayo Beach - 10 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • ‪Cafe Punta del Cielo - ‬1 min walk
  • ‪Texas Ribs - ‬1 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Hotel Emporio Acapulco

Family-friendly hotel located in Costera Acapulco
Consider a stay at Hotel Emporio Acapulco and take advantage of a swim-up bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach and beach cabanas. Treat yourself to some rest and relaxation at Oriental Spa, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with shopping on site and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport drop-off service (surcharge)
  • An infinity pool, babysitting (surcharge), and a gift shop
  • A computer station, 1 meeting room, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 422 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like safes and WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (MXN 190 per night)
  • Valet parking on site (MXN 190 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 190 per night
  • Valet parking fee: MXN 190 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include infinity pools.

How much does it cost to stay at Hotel Emporio Acapulco?

As of Jan 5, 2025, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on Jan 12, 2025 start from P 5,398.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Emporio Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emporio Acapulco?

Self parking is available for MXN 190 per night. Valet parking is available for MXN 190 per night.

What time is check-in at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Emporio Acapulco?

Check-out is at noon. Late check-out is available for MXN 833 (subject to availability).

Does Hotel Emporio Acapulco provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 380 per vehicle applies.

Where is Hotel Emporio Acapulco located?

Located in Costera Acapulco, this beachfront hotel is in the entertainment district, just steps from Playa El Morro and Condesa Beach. Diana the Huntress and Diana Galleries Mall are just steps away.

Hotel Emporio Acapulco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 577 out of 1217 reviews" "
Rating 8 - Good. 309 out of 1217 reviews" "
Rating 6 - Okay. 167 out of 1217 reviews" "
Rating 4 - Poor. 77 out of 1217 reviews" "
Rating 2 - Terrible. 87 out of 1217 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Pedro

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was not good, better to eat out than at the Hotel. They had a big spread but, low quality no taste and bread was old.
Stayed 4 nights in Dec 2024

6/10 Okay

Alfredo, Oregon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It took an hour to check in. The breakfast buffet was unimpressive and the food tasted bland.
Stayed 1 night in Dec 2024

10/10 Excellent

Arleth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great, I loved it!
Stayed 3 nights in Dec 2024

6/10 Okay

Maurilio R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 11 nights in Nov 2024

8/10 Good

Eneida

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice view to the bay area, good breakfast nice customer service The only thing is they need to update some things on the rooms .but definitely l will stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service in restaurant (Eduardo/Jean Carlos and housekeeping (Karina 9th floor).
Stayed 6 nights in Nov 2024

10/10 Excellent

MARBELLA, Orlando

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this hotel several times and have always enjoyed our stay. Staff is always friendly and helpful. If there is any issues with the room they are very prompt in getting it resolved.
Stayed 2 nights in Nov 2024

4/10 Poor

Juan

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

Charles Edward

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
near the beach. That was great
Stayed 6 nights in Oct 2024

6/10 Okay

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
El hotel necesita mejorar sus habitaciones y el aire acondicionado
Stayed 7 nights in Oct 2024

6/10 Okay

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Benda E, Bezanson

Disliked: Cleanliness, property conditions & facilities
Stayed 13 nights in Sep 2024

10/10 Excellent

Oscar

Stayed 1 night in Sep 2024

10/10 Excellent

EIFFEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is amazing
Stayed 3 nights in Sep 2024

6/10 Okay

Erendira

Traveled with family and small children
A/C didn’t work other than that it was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
People that work in Hotel are incredible nice
Stayed 5 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great swimming pool areas, friendly staff at bar and restaurant, good food at the buffet and the cleaning ladies were friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Yadira

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall we had a great stay! Something’s to keep in mind: 1) Although most locations are open, all of Acapulco is still recovering from hurricane Otis, which means, a lot of construction around the area creating traffic jams throughout the day. 2) Emporio had multiple electrical outages that don’t last long but that means if you’re staying past the 1st floor, prepare to take the flight of stairs to your room and to get back down to the lobby. 3) Hotel room pictures online are pre hurricane Otis - the rooms will not be as clean and must utilities in the room are old: towels, iron, ironing board, old furniture, old appliances, old towels, to name a few. 4) Prepare to have something not working in your room - from AC possibly going in n out or completely broken to remote control needing batteries. 5) Every person checking in must wear a green bracelet and must keep it on throughout the whole stay. The highlight of this hotel is the LOCATION and SERVICE. Although there were multiple cons to the stay the staff is very attentive and will do their best to accommodate all requests. Everyone is kind and patient and greet you with a smile. There are multiple shops and restaurants as well as Sub Acá for all water activities (kayak, paddle boarding..). The hotel also has happy hour Fridays from 9pm-10pm and live music from 9pm-midnight. Hopefully this review was informative to help prepare you for your visit at emporio. Other: Parking $200 mex pesos each night
Stayed 3 nights in Aug 2024

8/10 Good

Angelita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great experience so attentive, fresh new towels everyday and cleaning was done everyday. Came back to hotel to clean room. Would most definitely book with El Emporio next time I go. 10/10 would recommend a stay here
Stayed 7 nights in Aug 2024