Ratings based on 349 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from The Woodlands
Posted 18 Sep 2024
Extremely well kept! Would like to see very quality on towels and work on ac system. Pool hours should be longer since ac is limited.
Comment from Hotel Management
23 Sep 2024 by HOTEL COSTA AZUL , Hotel Management
Thank you for your kind comments! We apologize for the inconvenience, we will take it into account to provide you with excellent service! Come back soon.
by A verified traveler
Posted 14 Sep 2024
hotel cheap and good condition
Comment from Hotel Management
23 Sep 2024 by HOTEL COSTA AZUL , Hotel Management
Thank you for your comment and for choosing us! We are pleased that you enjoyed your stay. We look forward to your return soon!
by A verified traveler
Posted 2 Sep 2024
No ponen toallas chicas pra baño
Comment from Hotel Management
8 Sep 2024 by HOTEL COSTA AZUL, Hotel Management
Gracias, por sus amables comentarios!! Lamentamos las incomodidades, las tomaremos en cuenta para brindarle un excelente servicio! Vuelva pronto.
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
16 Aug 2024 by HOTEL COSTA AZUL, Hotel Management
¡Muchas gracias por habernos visitado! ¡Lo esperamos pronto!
by A verified traveler from houston
Posted 19 Jul 2024
Comment from Hotel Management
10 Aug 2024 by HOTEL COSTA AZUL, Hotel Management
¡Muchas gracias por habernos visitado! ¡Lo esperamos pronto!
by A verified traveler
Posted 30 Jun 2024
I really liked that it was clean, safe and had big rooms.
Comment from Hotel Management
4 Aug 2024 by HOTEL COSTA AZUL , Hotel Management
Thank you for your coments, come back soon!
by A verified traveler
Posted 30 May 2022
They canceled my reservation
Comment from Hotel Management
19 Oct 2023 by HOTEL COSTA AZUL , Hotel Management
We regret the cancellation of your reservation, we apologize. We hope you book with us again. We hope to see you soon!
by A verified traveler
Posted 9 Feb 2022
The devotion from the staff to assure that you were completely satisfy with your stay.
Comment from Hotel Management
20 Feb 2022 by Hotel Costa Azul, Hotel Management
Thank for choosing our Hotel for your recent stay in Acapulco, it was our pleasure to serve you!
We hope to see you very soon!
by A verified traveler
Great stay
Posted 24 Jan 2022 on HotelsWhen we first got there we thought it was a big mistake. It’s a motel not hotel. The room faced the sun so you had to keep the curtains closed so it was not the best first impression! Then we went to the pool and loved it. Great bar, nice staff and wonderful breakfast. I have never seen a place so clean they went to exceptionally steps to make sure it was spotless.
Comment from Hotel Management
9 Feb 2022 by MUCHAS GRACIAS, Hotel Management
GRACIAS POR HABERSE HOSPEDADO CON NOSOTROS, SU OPINIÓN ES LO MÁS IMPORTANTE. ESPERAMOS VERLE MUY PRONTO.
HOTEL COSTA AZUL
by A verified traveler
Posted 17 Jan 2022 on Hotels
Comment from Hotel Management
19 Oct 2023 by HOTEL COSTA AZUL , Hotel Management
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.
