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Hotel Costa Azul

3.0 star property
Hotel in Acapulco with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel Costa Azul

Outdoor pool
Exterior detail
Exterior
View from room
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, free WiFi

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Premium bedding
Private bathroom
Hair dryer
Daily housekeeping
In-room safe
Desk
Wardrobe or closet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, in-room safe, desk, free WiFi

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Premium bedding
Private bathroom
Hair dryer
Daily housekeeping
In-room safe
Desk
Wardrobe or closet
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Pool View

Premium bedding, in-room safe, desk, free WiFi

Double Room Standard with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, in-room safe, desk, free WiFi

Room Standard

  • Sleeps 3
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About the neighborhood

Map
Horacio Nelson y Parque Norte, S/N, Fraccionamiento Costa Azul, Acapulco, GRO, 39850

What's nearby

  • El Rollo Acapulco - 7 min walk - 0.6 km
  • Acapulco Convention Center - 8 min walk - 0.8 km
  • Icacos Beach - 12 min walk - 1.0 km
  • Diana the Huntress - 3 min drive - 3.4 km
  • Condesa Beach - 4 min drive - 3.8 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive

Restaurants

  • ‪La Ribaicita - ‬3 min walk
  • ‪BCN - ‬3 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Carnitas la Esperanza - ‬2 min walk
  • ‪Los Buzo's Costa Azul - ‬2 min walk

About this property

Hotel Costa Azul

Hotel located in Costa Azul
Take advantage of a terrace, a coffee shop/cafe, and a garden at Hotel Costa Azul. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), coffee/tea in the lobby, and a front-desk safe
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
Room features
All 77 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: MXN 295 for adults and MXN 179 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 295 for adults and MXN 179 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Costa Azul Acapulco
Costa Azul Acapulco
Hotel Costa Azul Hotel
Hotel Costa Azul Acapulco
Hotel Costa Azul Hotel Acapulco

Frequently asked questions

Does Hotel Costa Azul have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Costa Azul pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Costa Azul?

Self parking is free at this property.

What time is check-in at Hotel Costa Azul?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Costa Azul?

Check-out is at noon.

Where is Hotel Costa Azul located?

Located in Costa Azul, this hotel is within a 15-minute walk of Naval History Museum, Casa de la Cultura, and Icacos Beach. Acapulco Convention Center and Acapulco Golf Club are also within 1 mi (2 km).

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Hotel Costa Azul Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 226 out of 396 reviews
Rating 8 - Good. 133 out of 396 reviews
Rating 6 - Okay. 24 out of 396 reviews
Rating 4 - Poor. 7 out of 396 reviews
Rating 2 - Terrible. 6 out of 396 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Salvador

Liked: Amenities
Well kept, nice paint, gardens, and decorations in the room. Good restaurant at side, friendly staff. Thank you!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel cheap and good condition
Stayed 2 nights in Sep 2024

10/10 Excellent

Paty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that it was clean, safe and had big rooms.
Stayed 1 night in Jun 2024

8/10 Good

Irani

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely well kept! Would like to see very quality on towels and work on ac system. Pool hours should be longer since ac is limited.
Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

6/10 Okay

Patty

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was okay, but there was NO TV service‼️ When asked to speak to the manager, the staff denied my dad the opportunity to speak to him/her. 😡
Stayed 2 nights in Nov 2024

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Cervicio de taxi es pésimo no contestan
Stayed 1 night in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está muy bien. Me gustó mucho la estancia, si pudieran dejar mas tiempo el uso de la alberca por la noche sería magnífico.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene muy bonita vista en la noche
Stayed 2 nights in Apr 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito y tranquilo la atención estuvo super y las instalaciones de 10 esta cerca de la costera y de varios restaurantes y tiendas es un hotel muy tranquilo ideal para descansar bien
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIO OMAR AGUILAR

Liked: Cleanliness, staff & service, property conditions & facilities
La atención de Hugo nuestro mesero fue fabulosa, muy atento y servicial. La comida en el restaurante deliciosa. Habitaciones limpias.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sandis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place
Stayed 6 nights in Apr 2025

10/10 Excellent

Luis Rodrigo González

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito, todo está excelente
Stayed 2 nights in Apr 2025

10/10 Excellent

Juana Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUY BUENA
Stayed 8 nights in Mar 2025

10/10 Excellent

Enrique

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo pasamos una noche pero realmente la habitacion estaba excelente. El lugar es bonito y tranquilo.
Stayed 1 night in Mar 2025

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable tranquila bonita
Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Azu

Liked: Cleanliness, staff & service, property conditions & facilities
Pese a la situación que acaba de pasar la ciudad todo estuvo muy agradable
Stayed 2 nights in Jan 2025

4/10 Poor

JOSÉ LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención al cliente deficiente

Reserve 3 noches vía Hoteles.com luego decidí quedarme 2 noches más y me subieron 500 pesos por noche y nada amables, cero empatía!!! El restaurante cierra a las 3 pm. No hay agua ni hielo de cortesía.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Buena ubicación

Todo bien, solo el colchón estaba muy duro y las almohadas no son muy cómodas. Todo lo demás muy bien
Stayed 2 nights in Feb 2025

4/10 Poor

Martin

Liked: Cleanliness, staff & service
This property was not even close to a 9 rating, also called wonderful. The room has 1 drawer, horrible shower, warm at best, A coffee Shop that is way over priced for the small portions. The grounds are clean, pool is nice.
Stayed 7 nights in Feb 2025