Ratings based on 70 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2024
Very quiet
by A verified traveler
Posted 2 Feb 2023
by A verified traveler
Posted 16 Dec 2022
I like the welcoming and the people there. I think it wasn't what I was looking to book a room in Acapulco, but I used to the transportation, more than half hour in the evening last mini bus at nine, so be ready to leave Acapulco around 8 a taxi will charge around 400 pesos or more.
by A verified traveler
Posted 27 Sep 2022
Hotel is nice, very lonely at night, no hot water and the rooms with multiple beds are on the last floor which my mother didn't appreciate
by A verified traveler from Santa Ana
Posted 21 Jul 2020
Very clean and comfortable. The people that work there are great and very helpful.
Comment from Hotel Management
7 Aug 2020 by Capital O Verdemar, Hotel Management
Agradecemos tu visita y que te tomaras el tiempo de evaluarnos, nos complace saber que disfrutaste de tu estancia con nosotros. Esperamos que pronto nos visites nuevamente.
by A verified traveler
Posted 15 Nov 2024
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Comment from Hotel Management
20 Nov 2024 by Lisa, Hotel Management
Hi, Brenda! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Lisa, Hotel Management
Hola, Guillermo. Lamentamos la experiencia desagradable que tuvo con nosotros. Trabajamos continuamente para mejorar nuestros servicios y le aseguramos que su próxima visita será increíble. Saludos, Lisa
by A verified traveler
Posted 22 Sep 2024
las fotos que muestran no tienen nada que ver con las realidad. Es un sitio descuidado y sucio. No quieren reconocer las reservaciones hechas en la app.
Comment from Hotel Management
11 Oct 2024 by Lisa, Hotel Management
¡Lamentamos la experiencia desagradable que tuvo con nosotros, Guillermo! Gracias por compartir sus comentarios. Aprovechamos esta oportunidad para plantear el problema al equipo correspondiente. Le aseguramos que su próxima experiencia será memorable. Saludos, Lisa
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
11 Oct 2024 by Lisa, Hotel Management
Hi, Guillermo! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa
by A verified traveler
Posted 5 Jul 2024
