Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Great place and friendly staff! Access to beach which not many places have and 3-4 pools. You are kind of forced to eat there. No Uber delivers and no close convenient store close. Gym is basic BUT we loved this place and our kids did too
Comment from Hotel Management
27 Sep 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best Regards.
by A verified traveler from Rancho Cucamonga
Posted 13 Sep 2024
I been there a few times and my favorite hotel
Comment from Hotel Management
13 Sep 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best Regards.
by A verified traveler
Posted 8 Sep 2024
I did not enjoy the construction going on during the day. It was noisy
Comment from Hotel Management
8 Sep 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Thank you very much for your review.Feedback like yours is very important, make us to improve our standards and guest satisfaction.We will work hard to solve the matter you pointed out.
by A verified traveler
Posted 15 Aug 2024
Excelente hotel. Ubicación preciosa. Servicio de primera
Comment from Hotel Management
16 Aug 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Muchas gracias por su valoración, nos alegra conocer que hemos cumplido con todas sus expectativas. Con mucho gusto le esperamos nuevamente
by A verified traveler
Posted 7 Aug 2024
Everything was great except the food the restaurant and food was terrible
Comment from Hotel Management
7 Aug 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best Regards.
by A verified traveler
Posted 4 Aug 2024
Excellent choice to stay at Acapulco
Comment from Hotel Management
7 Aug 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best Regards.
by A verified traveler
Posted 4 Aug 2024
Es un excelente hotel para relajarse.
Lo difícil es el acceso ya que está por la carretera panorámica, la comida es muy cara lo cual hace que lo mejor sea salir a comer en el área cercana, lo cuál me permitió conocer buenos restaurantes a precios accesibles.
Comment from Hotel Management
7 Aug 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Gracias por su valoración, agradecemos nos haga llegar sus comentarios los cuales tomaremos de inmediato como áreas de oportunidad para mejorar nuestro servicio. Con mucho gusto le esperamos nuevamente.
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Gracias por su valoración, nos alegra conocer que hemos cumplido con todas sus expectativas. Con mucho gusto le esperamos nuevamente
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Gracias por su valoración, nos alegra conocer que hemos cumplido con todas sus expectativas. Con mucho gusto le esperamos nuevamente
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Hotel Camino Real Acapulco Diamante , Hotel Management
Gracias por su valoración, nos alegra conocer que hemos cumplido con todas sus expectativas. Con mucho gusto le esperamos nuevamente
