Ratings based on 994 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
The rooms need to be updated. It feels like camping with an extra "bunk bed" in the room.
No decorations in the rooms. They are Clean.
Only one person at the desk could speak a small amount of English. I asked to have my room phone fixed for 3 days, it never happen. A friend could not get a lamp next to his bed to read. It is a beautiful setting.
by A verified traveler from CARSON
Posted 18 Jan 2025
Good location
by A verified traveler
Posted 18 Jan 2025
No one spoke English. My phone had no connection, ask 3 days No Repair
Rooms need to be updated.
View beautiful
by A verified traveler
Posted 17 Jan 2025
The Royal DeCameron is a magnificent facility in a beautiful location, but the buildings are very tired and badly in need of an upgrade. But overall, the food and service were very good.
by A verified traveler
Posted 17 Jan 2025
Check in process is unorganized and delayed. No communication from staff. Rooms are dated.
by A verified traveler
Posted 16 Jan 2025
by A verified traveler
Posted 14 Jan 2025
by A verified traveler from Granada Hills
Posted 13 Jan 2025
The food was terrible and the service from the majority of the staff was horrible at the restaurant . They had no staff to service the pool area so you had to get out of the pool every time you wanted a drink. The club was like a sauna. Thete were no reservations available for other restaurants so we ate at the buffet almost every day. I will definitely not stay in this resort ever again……
Comment from Hotel Management
14 Jan 2025 by Henry del Cid, Hotel Management
Dear Fabricio, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.
by A verified traveler
Posted 13 Jan 2025
The service is excellent. I love everything. The communicate is just amazing place. I love it.
Comment from Hotel Management
14 Jan 2025 by Henry del Cid, Hotel Management
Dear Blanca, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.
by A verified traveler
Posted 11 Jan 2025
Bed too hard & uncomfortable. Food was ok.
Comment from Hotel Management
14 Jan 2025 by Henry del Cid, Hotel Management
Dear Mercedes, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.
