Ratings based on 26 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 13 Nov 2023
Owner Gary and Chef Chris were very welcoming and we thoroughly enjoyed our stay at this beautiful house. Very natural hospitality minded folks, Gary thoughtfully pre-booked us dinner reservations nearby, which was very thoughtful. Canapés and wine happy hour was a delight. Would love to come back soon!
Comment from Hotel Management
15 Nov 2023 by Lake Taupo Lodge, Hotel Management
Thank you very much for your wonderful review! We thoroughly enjoyed hosting you and would love to welcome you back again soon.RegardsGaryLake Taupo Lodge
by A verified traveler
Posted 15 Jul 2023 on Hotels
Comment from Hotel Management
19 Feb 2024 by Lake Taupo Lodge, Hotel Management
Thank you for the fantastic rating!
by A verified traveler
short break in Taupo
Posted 15 May 2023 on HotelsGreat hospitality, lovely setting.
Excellent cooked breakfast.
Good position for exploring the region.
The only thing lacking was in-house dining at night but this is available in busy periods. and the host provides details of local restaurants.
Comment from Hotel Management
15 May 2023 by Gary, Hotel Management
Thank you very much for your kind words! We look forward to hopefully being able to host you again in the future.
by A verified traveler
Posted 6 May 2023
Very nice house and garden
Comment from Hotel Management
8 May 2023 by Gary, Hotel Management
Thank you for your kind words. We enjoyed hosting you!
by A verified traveler
Posted 15 Feb 2023
Owners were very gracious and helpful. Breakfast was excellent, cooked to each guest’s request. Our suite (Cherrywood) smelled musty, if you’ve allergic to molds and such you may want to try somewhere else.
by A verified traveler
Posted 9 Jan 2022
by A verified traveler
Posted 20 Jul 2020
I will review this property in bullet points due to insufficient space.
-5 star, luxurious accomodation
-Beautiful decor, inc. paintings & furniture
-Chef Chris, star of the hotel, friendly & welcoming, goes out of his way
-Delicious breakfast, warm croissants, toast & fruit salad
-Pines Executive Suit-warm, clean, homely
-Loved the bath, spacious shower & comfortable bed
-attention to detail in all areas of the lodge
- @ $744 a night, expected extraordinary service instead Gary the owner was hostile
-Paid fully through Expedia before arriving at the lodge, showed Gary (owner) my booking
-Gary, said to me "Are you aware of the tariffs this accomodation incurs?-rude
-Owner offered a glass of wine which was never given, small detail but significant for a "luxury" accom.
-Breakfast the next morning, Gary said to me that his bank card went missing and I thought what does this have to do with me? And then told me that he had actually found it. I believe he was trying to make me uncomfortable. He didn't make an effort to make small talk, so it was weird.
-At breakfast, harassed me, regarding details of my debit card as he stated that he didn't know how to access the payment from Expedia (interesting since he has lots of reviews of people who have obviously booked through Expedia)- inappropriate since we were trying to enjoy our breakfast, there's a time & place.
-Complained to Expedia, Gary denied. He tried to call, we were over it.
by A verified traveler
Hospitality at its best
Posted 18 Feb 2019 on HotelsWonderful place , Gary and his team made it exceptional with there personalised service
Comment from Hotel Management
18 Feb 2019 by Gary, Hotel Management
Thank you very much for your kind words. We enjoyed hosting you at Lake Taupo Lodge!
by A verified traveler from Dallas, Tx
Posted 1 Sep 2018
Gary and Shirley iare the ultimate hosts. The accommodations are superb-no detail is left out. Food was delicious-chef Chris does a wonderful job. Highly recommend this beautiful lodge.
