Ratings based on 9 Verified Reviews
4.7 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by Daneen
Limited, beautiful, and poor service.
Posted 14 Aug 2017 on HotelsIt was a double anniversary so we celebrated it here. Unfortunately service was extremely poor. Check in takes at least 30 minutes. We ordered food a simple Salad, Quesdiallas, chicken sandwich and rice with beef kebab and we did not get it until 2.5 hours later, and the rice was cold. On top of the that the order was wrong. We dealt with it they apologize by giving us dessert from the buffet. This is my 3rd time here and every time it's something wrong. For $225 a night They lack entertainment. On fridays it's a live jazz band on Saturday's the live band leave at 5pm which is quite early after that it's boring maybe movie night on a big screen outdoors would be really nice by the pool. And some other form of entertainment. Beautiful landscaping and pool. The menu is very limited same menu since last year and there's never seafood to order. That's the money maker seafood, and they never have it prawns to be exact. They need better management when it comes to activities.
Recommended
for Familiesby A verified traveler from Ghana
a Hotel close to the Aburi Botanical Garden
Posted 7 Jul 2017
Pros: its interior design and large areas opening to well maintained landscaping.
good food and sports facilities
Cons: better room rates for residents in Ghana
Location: Great location in the proximity of Accra.
biking and sightseeing of the Akwapim Ridge.
had a wonderful time enjoying the pool, tennis and basket ball.
if it was not for the rain I will have extended my stay.
by A verified traveler
Posted 7 Dec 2016 on Hotels
The hotel was almost empty when we visited - possibly due to the Ghanaian election taking place that week. Overall it was a comfortable stay and everyone was very attentive, but I thought it was over-priced. Given the location in Aburi, more could have been done to leverage the serenity of the mountain location. (There are many places you could go to enjoy a swimming pool with piped music, if that is what you are looking for!)
Comment from Hotel Management
9 Dec 2016 by General Manager, Hotel Management
Dear Valued, We appreciate your review, the place was quite due to the elections as said earlier. About our pricing, i think we are affordable considering the standards and the services. We promise to make all our guests comfortable and happy and make their money worth spending....Thank you
Gertrude
by A verified traveler
Posted 11 Nov 2016 on Hotels
Fantastic place clean good food
Comment from Hotel Management
14 Nov 2016 by General Manager, Hotel Management
Dear Valued Guest, We are happy you enjoyed PVR. We promised to maintain the standard to give out the best services to our guests. Thank you.
by A verified traveler
Nice and Convinient Resort
Posted 7 Nov 2016 on HotelsThe stay was good. The environment was great.
However, a few things were not very tasty.
I booked for Superior room. The bed was noisy. I called, they promised fixing it the next morning, but no one showed up.
I also found out that the Standard rooms were more spacious and comfortable than the Superior rooms which were more expensive.
Comment from Hotel Management
14 Nov 2016 by General Manager, Hotel Management
Dear Valued Guest, am most grateful your stay was good. About the bed issue we have solved it already. Both the superior and standard room are comfortable and spacious from different prospective. We promise to make your stay more comfortable the next time you visit. Thank you
Recommended
for Everyoneby A verified traveler
Pleasing close to excellent
Posted 10 Oct 2016Interesting hotel. Very well designed. WiFi wasn't stable. Overall it s a very good one above over most of the rest of resorts in Ghana.
Comment from Hotel Management
15 Oct 2016 by Gertrude (Guest Relations), Hotel Management
Dear Valued Guest,
Thanks for your review we very much appreciate, about the WiFi, we will work on it but is mostly stable.
We promise to make your stay more comfortable on your next stay.
Recommended
for Everyoneby A verified traveler
highs/lows
Posted 5 Oct 2016 on Orbitzthe hotel is beautiful, the property is lovely. however, I had to wait quite some time to check in as they could not find my reservation. additionally, my A/C was leaking and it took them over an hour after I informed them to send someone - there was a gigantic puddle on the floor of the room.
we were there celebrating a wedding and there seemed to be a miscommunication when we asked for a bottle of "sauvignon blanc" and they said they only had one bottle of white wine, which happened to be $80, only to be given a wine list an hour (and three bottles!) later.
still, the location and property are absolutely beautiful, and with a little more thoughtfulness put into the service, this could be a 5 star resort.
Comment from Hotel Management
15 Oct 2016 by Gertrude (Guest Relations), Hotel Management
Dear Valued Guest,
Thanks for the review
We sincerely apologize for the problems you encountered during your stay with us. We promised to make your stay more comfortable on your next
visit.
Recommended
for Everyoneby A verified traveler from Accra, Ghana
Gorgeous new resort in Aburi hills
Posted 5 Aug 2016The modern architecture is a break from the typical Ghanaian resort, but it includes a lot of touches and accents that prevent it from feeling too sterile or corporate. Everything was beautifully maintained (only 2 months old), the staff were helpful, if still getting up to speed on everything (e.g. ignoring the "do not disturb" sign). The on-site restaurant had a nice variety of a la carte and buffet options (the included breakfast buffet is pretty impressive, and changed daily). The rooms are large, with small-ish balconies (but large enough to sit and enjoy a morning cup of coffee, etc), generously sized bathrooms, and comfortable beds. Everything was clean, fresh, and new (again, not surprising). There are (of course) a few oddities, like the shower not draining fast enough and causing water to spread across the bathroom floor, but far fewer than you normally see in Ghana. They do seem like they are marketing the hotel to business travelers, but it was a wonderful retreat for my wife and I, and we saw a few families staying there as well. There is not a huge number of things to do nearby, but there is a crafts market, the botanical gardens, and mountain biking in the hills. Overall, I highly recommend Peduase.
Comment from Hotel Management
6 Aug 2016 by Marco C., Hotel Management
Dear Mr. Sam,
thank you very much for review it will help us to improve all the services of the hotel.
We are glad that you enjoyed a lot your stay at PVR and we will promise that we will work on the drainage of the water to avoid any further inconvenience.
The hotel has also conference facilities that is why you saw a lot of business Guests around but we are also focusing on family, very soon we will also open a pet zoo to delight all our young clients.
Looking forward to see you again at PVR, we will ensure you that we will do our best to maintain and improve our facilities to meet our Guests expectations.
Yours sincerely,
Marco Cecchi
General Manager
by Edna from Accra
Posted 25 Jul 2016 on Hotels
PVR is an amazing hideout for both business and pleasure. Everyone should visit there sometime
Comment from Hotel Management
31 Jul 2016 by Marco, Hotel Management
Dear Edna,
thank you very much for your review.
We are glad that you enjoyed our facilities and that you had a nice stay at our Hotel.
We will always do our best to improve our service for Our Guest satisfaction.
Looking forward to see you again at PVR.
Yours sincerely,
Marco C.
General Manager
