Ratings based on 4 Verified Reviews

2.5 out of 5
2.7 Room cleanliness
2.3 Service & staff
3.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Stay at the Nera Hotel, Jabbi Lake, Abuja

Posted 1 Dec 2021 on Hotels
I stayed at the Nera Hotel for two nights with my Partner. Having booked online and paid there was a confusion on check in concerning whether i had paid. The room was shabby with one of the shower doors missing, A towel rail was leaning against the wall, not attached. The ac was not working properly and we asked for it to be fixed to no avail. There was a question about our breakfast with only one available despite the online details of two with the booking. Also we went swimming and the pool was not clean. The pool surroundings also need cleaning up. Three of us went swimming and the hotel wanted to charge for two people as they said only one per room was covered. We had no problem with paying for one person. Very disappointing visit. As a Hotel who advertises to an international clientele it is certainly not up to a good standard.
1 out of 5
by A verified traveler from Benin City Nigeria

Posted 14 Dec 2020
No me gusto nada el hotel parece abandonado no tiene mantenimiento
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2020
3 out of 5
by A verified traveler

Posted 23 Oct 2019 on Hotels
Comment from Hotel Management
24 Oct 2019 by Mgt, Hotel Management
Hello Florence, Thank you.