Ratings based on 6 Verified Reviews

3.5 out of 5
100% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
2.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Good experience
5 out of 5
by A verified traveler

Posted 18 May 2022
Mount Abu is a great place to visit. Lots of activities. Great for Tourists Up in the mountains. Very relaxing and chill atmosphere
5 out of 5
by A verified traveler

Great Hotel, best one in Mount Abu

Posted 12 Sep 2019 on Hotels
Wasn't too sure about the online price but I believe it had to do with the specific room they gave us. The room was just beautiful and had the best view. Room service was swift and the staff are very, very friendly. Food was great as well.
Comment from Hotel Management
5 Oct 2019 by Nirav Gujral, Hotel Management
Dear Guests We are extremely happy to know that you had a perfect “Chacha Holiday” with us. Our full team extends it’s heartfelt thanks to you for appreciating every aspect of Chacha Inn “The Garden Retreat”. Your few lines of encouragement are a big help in boosting our morale. It shall be a matter of pride and pleasure for us to welcome you again. Warm Regards. Yours sincerely Nirav Gujral (Sr.General Manager)
2 out of 5
by A verified traveler

Posted 24 Mar 2019 on Hotels
Comment from Hotel Management
7 Apr 2019 by Nirav Gujral, Hotel Management
Dear Ms Preeti We are sorry to know that your stay with us has not been very pleasant. We shall definitely try and make your next visit more comfortable. Warm Regards. Yours sincerely Nirav Gujral (Sr.General Manager)
3 out of 5
by A verified traveler

The hotel is not upkept properly

Posted 22 Mar 2019 on Hotels
It is over rates hotel and not worth the rates.
Comment from Hotel Management
7 Apr 2019 by Nirav Gujral, Hotel Management
Dear Guest We are sorry to know that your stay with us has not been very pleasant. We shall definitely try and make your next visit more comfortable. Warm Regards. Yours sincerely Nirav Gujral (Sr.General Manager)
1 out of 5
by A verified traveler from Nottingham, UK

Posted 3 May 2018 on Hotels
Its 1 star hotel sold at 3 star prices. Food not good at all. Ordered Chiken Karahi got only bones. Best avoided specially if you from abroad or always stay in 3 or 4 Star hotels.
Comment from Hotel Management
22 May 2018 by Nirav Gujral, Hotel Management
Dear Mr Bharat We are sorry to note that your experience with us was not very good. It shall be our earnest endeavor to improve the service and quality of food in future. Hope to see you again. Warm Regards. Yours sincerely Nirav Gujral (Sr.General Manager)