Ratings based on 373 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Our experience with this hotel was amazing and honestly beyond all my expectations. We arrived early morning (me and my little daughter), Muhammad did a very smooth check in for us. It was very important for me that we get a room asap so that my daughter could sleep after a long flight. Muhammad said they were expecting us and it was great (however, I was prepared for the worst). So that was a very nice welcoming gesture from the hotel. We got a very nice, clean and quiet room with a garden view - exactly what I’ve booked and expected.
The beach and the sea are just spectacular, with all the facilities and staff being amazing and helpful. I have to say it’s very windy by the sea even on a hot day so that’s not for everyone and not every parent would allow a kid to spend time in water due to that. However, for us it was perfect and we enjoyed it to the fullest.
The food was delicious, the restaurant staff were ever so kind to my daughter and me. I would like to say special thanks to Mackline, Sehee, Claire and Komal who provided exceptional service on our all meals at the main restaurant and were so friendly with Rosie. We were so well looked after. That place wouldn’t be that great without those ladies. Although all the restaurant staff including chefs were very polite, knowledgeable and understanding when we chatted about the dishes or dietary requirements for my daughter. Special thanks to the chef Mohammad!
Overall we loved the hotel and we’ll be back!
Comment from Hotel Management
22 Oct 2024 by Kawtar Najiri, Hotel Management
Dear Ms. Ksenia,Thank you for choosing our hotel during your last visit to Abu Dhabi.We’re thrilled to hear that our facilities, customer service and dining experience contributed towards making your stay with us a pleasant occasion. Furthermore, we have shared your comments with the team in order for us to make the necessary improvements mentioned and improve the overall experience for all of our guests.It is great to hear that you liked the service of our colleagues. I will personally make sure they get the recognition they deserve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Your Park Hyatt Team.
by A verified traveler
Posted 5 Oct 2024
Fantastic staff in all areas, especially, Mohit in reception, Erickson and Macklin in the restaurant and Ravi P
Comment from Hotel Management
5 Oct 2024 by Your Park Hyatt Abu Dhabi Team, Hotel Management
Dear Mr. Charles,Thank you for taking the time to share your valuable feedback with us.We are thrilled to hear that our team contributed towards making your stay with us a pleasant and memorable occasion.I will personally make sure they get the recognition they deserve.It would be a true pleasure welcoming you back with us in the near future.Kind regards,
by A verified traveler
Posted 5 Oct 2024
We really enjoyed the location of the property. The beach was magnificent, the colours of the water were amazing. Breakfast was a delight too, with different fresh juices to choose from daily. The staff was really friendly.
Comment from Hotel Management
5 Oct 2024 by Your Park Hyatt Abu Dhabi Team, Hotel Management
Dear Triin,Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us.We’re thrilled to hear that our facilities, customer service and dining experience contributed towards making your stay with us a pleasant occasion. Furthermore we appreciate your kind words regarding our staff and we will ensure they get the recognition they deserve.We would be more than happy welcoming you back as soon as possible.Kind regards,
by A verified traveler
Posted 3 Sep 2024
Very nice hotel. Staff are very friendly. Amenities are very good.
Comment from Hotel Management
5 Sep 2024 by Kawtar Najiri, Hotel Management
Dear Mr. Jude,Thank you for taking time to share your experience with us.It makes us happy and proud to hear that we were able to surprise you with our service and the outstanding work of our staff. We do our best every day to create the safest and friendly environment for our guest to enjoy their vacation.Thank you again for your feedback and we hope to welcome you back in the near future.Kind regards,Your Park Hyatt Team.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Kawtar Najiri, Hotel Management
Dear Guest,Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us.We are happy to see your 8/10 rating. Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind regards,Your Park Hyatt Team.
by A verified traveler
Posted 11 Aug 2024
Always a favorite place for F&B on Saadiyat island. Been going there for years. We live across town, but had a nice night away stay-cation there.
Comment from Hotel Management
12 Aug 2024 by Kawtar Najiri, Hotel Management
Dear Mr. Ryan,Thank you for taking the time to share your valuable feedback with us.It makes us happy and proud to hear that we were able to surprise you with our service and the outstanding work of our staff. We do our best every day to create the safest and friendly environment for our guest to enjoy their vacation.Thank you again for your feedback and we hope to welcome you back in the near future.Kind regards,Your Park Hyatt Team.
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
12 Aug 2024 by Kawtar Najiri, Hotel Management
Dear Ms. SukhiThank you for choosing Park Hyatt during your last visit to Abu Dhabi.I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.Thank you again for your feedback and we hope to welcome you back in the near future.Kind regards,Your Park Hyatt Team.
by A verified traveler from jeddah
Posted 5 Aug 2024
Luxury with an exceptional service! The beach was amazing too!
Comment from Hotel Management
6 Aug 2024 by Kawtar Najiri, Hotel Management
Dear Mr. Khaled,Thank you for taking the time to share your valuable feedback with us.It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, thank you for sharing your comments and we hope to welcome you back in the near future.Kind regards.
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
15 Jul 2024 by Carina Manoch, Hotel Management
Dear Mrs. Nehaal,Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us.We are pleased to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities up to your satisfaction. We would be more than happy welcoming you back in the near future again.Kind regards,
by A verified traveler from Seattle
Posted 30 Jun 2024
Great destination to relax and enjoy swimming pools.
Comment from Hotel Management
3 Jul 2024 by Your Park Hyatt Abu Dhabi Team, Hotel Management
Dear Meshal,We are pleased to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities up to your satisfaction. Especially we are more than happy to read that you enjoyed your time at the pool and could relax in our beach area.Again, thank you for sharing your comments and we hope to welcome you back in the near future.Kind Regards,
