Ratings based on 75 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024 on Hotels
by A verified traveler
Posted 17 Jul 2019 on Hotels
We booked for one night only as we had a layover from London and stayed in room 465. Our taxi dropped us at the Park Rotana reception, but we were directed to the Park Arjaan reception, which was a 3-5 min walk. This was the only minor confusion during our stay which I think could be made a bit clearer at the time of booking, but it wasn't overly inconvenient. All staff were friendly and polite and were more than accommodating. The room was clean and well organised and many facilities were provided for an excellent price such as washing machine, microwave, cutlery and plates and sink. As someone who doesn't like to use strange bathrooms, this one was clean and I felt really comfortable using all the facilities in it. We slept well and check out was smooth. Taxis were provided from the hotel straight to the airport to catch our connecting flight. I'd definitely stay here again.
by A verified traveler
Music too loud
Posted 15 Feb 2019 on HotelsIt was not bad except that the music was kind of too loud and disturbing from the club on the ground floor.
by A verified traveler
Posted 29 Dec 2018 on Hotels
Stay was excellente !
Enjoyed every bit of it !
Comment from Hotel Management
5 Jan 2019 by Reilly Recto, Hotel Management
Thank you for staying with us. We appreciate your feedback!
Recommended
for Everyoneby A verified traveler
Posted 19 Jul 2018 on Orbitz
Excellent location for a business trip. Staff is amazing and very welcoming. The housekeeping staff works very hard to ensure your comfort.
by A verified traveler
Great experience.
Posted 1 May 2018 on HotelsGreat experience, hotel has all the amenities, the staff were quite friendly and always were available for any requests. I want to especially call out Anant who has been extremely helpful during my stay.
I would definitely recommend it to others.
Recommended
for Everyoneby A verified traveler
All-round Excellent Hotel
Posted 5 Jan 2018
Pros: Buffet breakfast, spa, gym, location, staff, room...basically everything.
Cons: Can't think of anything.
Location: The grande mosque, downtown Abu Dhabi, The louvre museum, jogging in Khalifa Park etc.
Unknowingly we got one of the suites on the second floor and I just have to say those 'apartments' are pretty neat. The kitchen is equipped with everything you can think of, the living room is perfect for a family gathering and the bedroom and bathrooms are clean and spacious. The staff is absolutely wonderful. The gym has pretty much every machine you can think of and the spa is probably one of the best I have been in. The complimentary sauna/steam room use is a great bonus as well. As a part of our hotel booking we requested the buffet breakfast and it was pretty good. Extremely busy an hour prior to closing but there is absolutely no way anyone would leave there without feeling stuffed and happy. As a vegan, I also found a lot of great food options from fruit to breads to jams, peanut butter, and salads. Definitely worth it. We really enjoyed our stay at this hotel and would no doubt stay here again.
Comment from Hotel Management
8 Jan 2018 by General Manager, Hotel Management
Dear Maysa,
Thank you so much for the really excellent comments you have posted about our hotel, our services and our colleagues.
We would also like to thank you for taking the time to post such a detailed feed-back, which we will share with our team.
We do pride ourselves on our high level of service and we are very dedicated in making each and every guest stay as special as possible.
We will be excited to welcome you back to Park Rotana soon.
Best regards,
Rabih Melhem
General Manager
Recommended
for Everyoneby A verified traveler from Dubai
Great Hotel Near Grand Mosque
Posted 30 Oct 2017One of the best stays I’ve ever had in Abu Dhabi. My compliments to this hotel and almost everything about it. Great service and staff.
Comment from Hotel Management
20 Nov 2017 by Reservation Department, Hotel Management
Dear Tony,
Thank you for your feedback and we are glad to know that you had a pleasant stay with us.
Looking forward welcoming you back. Have a nice day.
Recommended
for Everyoneby A verified traveler from Kuwait
Staff is very helpful and the hotel is clean.
Posted 20 Sep 2017
Pros: Quite
I enjoyed staying at this hotel and would highly recommend to my friends and family.
by Julie
Great hotel
Posted 10 Sep 2017 on HotelsRoom is big and the price is reasonable . Staff are friendly and amenities are great. I would love to stay again and definitely recommend to friends this hotel
Comment from Hotel Management
16 Sep 2017 by Mehdi, Hotel Management
Dear Ms. Julie,
Thank you for your positive feedback. We hope to welcome you back again in our property in the future.
Reilly
