Ratings based on 664 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Mina Atito, Hotel Management
Dear Mesut,Thank you very much for choosing Millennium Downtown Abu Dhabi Hotel as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
by A verified traveler
Posted 16 Dec 2024
Hotel was comfortable enough. Location was ok although right next to a local mosque so 5:30am wake up call but regionally to be expected. Laundry service was very annoying as clothes not delivered to room and had to call to get at 10pm and then staff turned up half later demanding payment rather than adding to my bill. I had already told them I needed to go to sleep.. so message to hotel is make the procedure clearer
Comment from Hotel Management
29 Dec 2024 by Mina Atito, Hotel Management
Dear Andrew,Thank you very much for choosing Millennium Downtown Abu Dhabi Hotel as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Mina Atito, Hotel Management
Dear Minatallah,Thank you very much for choosing Millennium Downtown Abu Dhabi Hotel as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
by A verified traveler
Posted 21 Nov 2024
Definitely not a 5 star hotel it's good but u not a 5 start hotel max 4 the rooms are old the elevator takes a lot of time
Comment from Hotel Management
26 Nov 2024 by Mina Atito, Hotel Management
Dear Mr. Sami,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.We are glad to know that your stay was good and we appreciate your positive comment.We apologize for the inconvenience that you experience during your stay, please note that this information has been passed on to our concerned department,Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
by A verified traveler
Posted 19 Nov 2024
I don’t like the smell
Comment from Hotel Management
26 Nov 2024 by Mina Atito, Hotel Management
Dear Mr. Mohamed,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,
by A verified traveler
Posted 17 Nov 2024
We enjoyed very much our stay. Very kind stuff, great breakfast.
Comment from Hotel Management
26 Nov 2024 by Mina Atito, Hotel Management
Dear Mr. Lior,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,
by A verified traveler
Posted 8 Nov 2024
The hotel has not been updated and we didn’t enjoy this at all. Online it’s promoted as a higher quality hotel, but it’s very old inside.
Comment from Hotel Management
26 Nov 2024 by Mina Atito, Hotel Management
Dear Romira,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.We apologize for the inconvenience that you experience during your stay, please note that this information has been passed on to our concerned department,We hope to be able to welcome you back on a return visit to Abu Dhabi, Kindly note that I will contact you shortly as I will be more than happy to have your detailed feedback.Kind Regards,
by A verified traveler
Posted 31 Oct 2024
It is a hotel I really like much I am frequent visitor and I have special relationship with most of the staff
Comment from Hotel Management
26 Nov 2024 by Mina Atito, Hotel Management
Dear Mohamud,Thank you very much for choosing Kingsgate Hotel Abu Dhabi as your preferred place to stay. And the time for sharing your feedback.We are glad to know that your stay was good and we appreciate your positive comment.We apologize for the inconvenience that you experience during your stay, please note that this information has been passed on to our concerned department,Thank you and we look forward to welcoming you again.Kind Regards,
by A verified traveler
Posted 23 Oct 2024
Great hotel for a great price. Swimming is pretty good and the saun and shower is amazing.
Comment from Hotel Management
26 Oct 2024 by Mina Atito Front Office Manager, Hotel Management
Dear Adarsh,Thank you very much for choosing Millennium Downtown Abu Dhabi Hotel as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,
by A verified traveler
Posted 18 Oct 2024
Excellent 'Club' room on 17th floor. Effective AC that did not require adjustment. Very helpful staff. Heroes sports bar downstairs' in basement did reasonably priced food. Spaccanapoli Italian restaurant was really good food. but no alcohol. Rooftop pool but no real views from here. The best thing was the very helpful staff. Top marks!
Comment from Hotel Management
20 Oct 2024 by Mina Atito Front Office Manager, Hotel Management
Dear Mr. Gary,Thank you very much for choosing Millennium Downtown Abu Dhabi Hotel as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,
