Ratings based on 721 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2025
Comment from Hotel Management
15 Jan 2025 by Haitham Khalil, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 10 Jan 2025
Great hotel
Comment from Hotel Management
11 Jan 2025 by Haitham Khalil, Hotel Management
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler from Montego Bay
Posted 4 Jan 2025
An absolutely fabulous hotel.
Comment from Hotel Management
4 Jan 2025 by Haitham Khalil, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Haitham Khalil, Hotel Management
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler from Belmont
Posted 4 Dec 2024
Excellent staff
Comment from Hotel Management
5 Dec 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest, We are flattered to read your compliments and delighted to hear that you were extremely pleased with the services provided by our committed staffs. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler from FPO
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 26 Nov 2024
Went to Crowne Plaza for the weekend; enjoyed it throughout, staff is super helpful, especially Nadine and Elise at reception, amnd Stephen and her Indian colleague (forgot her name) at the spa area.
Things I would recommend to make the stay even more enjoyable: include breakfast as part of the stay, provide assistance for tourists to obtain their visas.
Comment from Hotel Management
29 Nov 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest, We are flattered to read your compliments and delighted to hear that you were extremely pleased with the services provided by our committed staffs. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 18 Nov 2024
Stayed 4 nights to watch HSBC golf championship. Had a room with a balcony overlooking the sea and the course, it was lovely. Hotel was very comfortable with good amenities and good breakfast options. Staff were very friendly and helpful.
Comment from Hotel Management
18 Nov 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest,We are sorry to see that you were not completely satisfied with your recent stay at the hotel and would like to apologize if we came short of meeting your expectations on this occasion.We really do hope that this experience on this particular visit will not hinder you from visiting us again and that we will have the opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 3 Nov 2024
Enjoyed my stay at the hotel
Comment from Hotel Management
5 Nov 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest,It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND