Ratings based on 520 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Despite the hotel lobby and cafe being under major renovation, my stay at the hotel couldn’t have been better. The staff went above and beyond to make me feel welcomed and even left me a cake in my room for my birthday after noticing it in my information. World Trade Centre is a great location - loads of shopping and dining around, and not far from the Corniche path.
Comment from Hotel Management
12 Nov 2024 by GG, Hotel Management
Dear Lauren,Thank you for choosing our hotel during your trip to Abu Dhabi and for sharing your lovely feedback.Regards,Gabriela
by A verified traveler from Austin
Posted 2 Nov 2024
I didn't get to stay at this hotel. When I arrived, I was told the hotel is overbooked and my stay has been moved to a sister properly 20 minutes away. This sudden and unwanted change of plans led to a cascade of issues as I was traveling on business and had meetings lined up in the late afternoon that I was forced to cancel our reschedule.
Comment from Hotel Management
4 Nov 2024 by GG, Hotel Management
Dear Atanu,Thank you for sharing your feedback, please accept our sincere apologies for the inconvenience.Regards,Gabriela
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
4 Nov 2024 by GG, Hotel Management
Dear Hector,Thank you for choosing our hotel during your trip to Abu Dhabi and for your feedback.Regards,Gabriela
by A verified traveler
Posted 22 Oct 2024
Yes
Comment from Hotel Management
22 Oct 2024 by GG, Hotel Management
Dear Guest,Thank you for choosing our hotel during your trip to Abu Dhabi and for your feedback.Regards,Gabriela
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
21 Oct 2024 by GG, Hotel Management
Dear Arthur,Thank you for choosing our hotel during your trip to Abu Dhabi and for your feedback.Regards,Gabriela
by A verified traveler
Posted 5 Oct 2024
Great experience
Comment from Hotel Management
7 Oct 2024 by GG, Hotel Management
Dear Pooja,Thank you for choosing our hotel during your trip to Abu Dhabi and for your feedback.Regards,Gabriela
by A verified traveler
Posted 3 Oct 2024
The place is great. For the value, I would say it’s the best around. Staff are friendly and room are in good shape. Will come back for sure
Comment from Hotel Management
4 Oct 2024 by gg, Hotel Management
Dear Faiz ,Thank you for choosing our hotel and for sharing your lovely feedback.Regards,Gabriela
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by GG, Hotel Management
Dear Lamiya,Thank you for choosing our hotel during your trip to Abu Dhabi and for your feedback .Regards,Gabriela
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
1 Oct 2024 by GG, Hotel Management
Dear David,Thank you for choosing our hotel during your trip to Abu Dhabi and for your feedback.Regards,Gabriela
by A verified traveler
Posted 26 Aug 2024
I stayed at the hotel for 23 day. The staff and management were amazing. Had a few issues with my room. Everything got resolved very quickly and smoothly.
The hotel itself is in a great location. Downtown Abu Dhabi is the heart of Abu Dhabi, and the hotel is in the center of that.
The rooms are quite Spacious, the rooms were kept clean and room service was great. Room service was available 24h a day.
The rooftop pool bar and indoor bar was amazing.
(Just one downside the views from the room were not amazing but that’s just my opinion)
(Second downside is no quit area inside the hotel for Guest only. The first floor restaurant can only be used if your are eating there. Otherwise you can’t just chill there with your mates. As this is what I was told by the Restaurant staff)
Thirdly - to book in room service you can not use your discounts. I found this a bit odd.
Overall I would definitely recommend this hotel.
Staff, from the restaurant, Reception to Management. They’re all very polite and helpful
Location wise it is perfect. As everything is nearby, and that will be cheaper on getting cabs as everything is local.
Facility wise, you have 24 gym, the pool Is closed in the evening however. The pool area is open for all night. The rooftop bar is Usually open till 1:45am to 2am. Maybe longer on some weekends.
Would I book here again, my answer would be (Yes). Reasonably priced hotel and great location.
Comment from Hotel Management
28 Aug 2024 by Gabriela, Hotel Management
Dear Guest, Thank you for choosing our hotel during your trip to Abu Dhabi and for sharing your lovely feedback. We are looking forward to welcoming you back. Regards,
