Ratings based on 970 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from New Tazewell
Posted 25 Nov 2024
The hotel was nice and clean and close to restaurants.
Comment from Hotel Management
26 Nov 2024 by Sam, Hotel Management
Thank you Elaine, for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations. On behalf of our entire staff at Country Suites, we thank you for your business and we hope to see you again. Sincerely, Sam Patel, Guest Service Manager
by A verified traveler
Posted 15 Nov 2024
Pleased with room at this price point
Comment from Hotel Management
16 Nov 2024 by Sam, Hotel Management
Thank you Christine for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations. Sincerely, Sam Patel, Guest Service Manager
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Sam, Hotel Management
Thank you David, for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations. Sincerely, Sam Patel, Guest Service Manager
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Sam, Hotel Management
Thank you Fitzroy, for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations. On behalf of our entire staff at Country Suites, we thank you for your business and we hope to see you again. Sincerely, Sam Patel, Guest Service Manager
by A verified traveler
Posted 25 Oct 2024
clean and staff was very nice
Comment from Hotel Management
25 Oct 2024 by Sam, Hotel Management
Thank you Antony, for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations. On behalf of our entire staff at Country Suites, we thank you for your business and we hope to see you again. Sincerely, Sam Patel, Guest Service Manager
by A verified traveler
Posted 22 Oct 2024
Terrible condition - electrical outlets didn’t work, coffee pot didn’t work, vending machines out of order. Breakfast items were stale and coffee was the worst I’ve ever had, couldn’t drink it. This facility has seen better days.
Comment from Hotel Management
24 Oct 2024 by Robin, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Robin BhattFront Desk ManagerCountry Inn & Suites
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Sam, Hotel Management
Thank you Denice, for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations. On behalf of our entire staff at Country Suites, we thank you for your business and we hope to see you again. Sincerely, Sam Patel, Guest Service Manager
by A verified traveler
Posted 13 Oct 2024
The room was amazing, and i loved the hot tub.
Comment from Hotel Management
14 Oct 2024 by Sam, Hotel Management
Thank you Amanda, for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations. On behalf of our entire staff at Country Suites, we thank you for your business and we hope to see you again. Sincerely, Sam Patel, Guest Service Manager
by A verified traveler
Posted 4 Oct 2024
Nice hotel
Comment from Hotel Management
5 Oct 2024 by Sam, Hotel Management
Thank you Terrance, for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations. On behalf of our entire staff at Country Suites, we thank you for your business and we hope to see you again. Sincerely, Sam Patel, Guest Service Manager
by A verified traveler
Posted 29 Sep 2024
I was in a crunch to find a place to stay on a Friday evening before heading towards Atlantic City. ( of course I left it for last minute ) I came across this place and not only was the price good, but it was great for the weekend. It's about 10-15 minutes from the city (Atlantic City, casinos and beach)
The bed was clean and comfortable. The bathroom was clean as well. It had a built in jacuzzi /shower combo , which was nice. They also have free breakfast in the morning.
I feel like for what I paid and needed the room for, I got my moneys worth. Clean, comfortable, quiet & cheap. Lol.
Comment from Hotel Management
30 Sep 2024 by Sam, Hotel Management
Thank you Martha, for taking the time to complete our guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations. On behalf of our entire staff at Country Suites, we thank you for your business and we hope to see you again. Sincerely, Sam Patel, Guest Service Manager
