Ratings based on 1,090 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
The property was clean amd i loved they accepted pets. They had a small walking area. I liked the breakfast and convenient parking. The person above me stomped around in the morning which was not the best ;).
by A verified traveler
Posted 22 Dec 2024
Nice, dog-friendly stop on our trip to see family.
by A verified traveler
Posted 18 Dec 2024
This hotel did the job, but definitely not as nice as the pictures. It needs a revamp, very old and dated overall. Doors, fixtures etc all had significant wear and tear. Also no sound proofing whatsoever felt like I was on the shoulder of the highway so barely slept on my 20 hour car ride break. I did appreciate they were pet friendly for a reasonable fee. Sheets and room were also very clean, bed was definitely newer and was comfortable.
Comment from Hotel Management
19 Dec 2024 by Sharon, Hotel Management
We hate to hear that you had issues during your stay with us here at the Country Inn and Suites. Unfortunately, these issues are out of our control. Thank you for leaving a review, have a blessed day.
by A verified traveler
Posted 15 Dec 2024
An outstanding experience!! From the moment of check-in to departure everyone wears Professional,Knowledgeable and very Friendly!! Room was fantastic with plenty of amenities. Breakfast was great and Jenny was awesome, making sure everything was just right!
Thank you all for making our weekend memorable!!
Comment from Hotel Management
19 Dec 2024 by Sharon, Hotel Management
We appreciate you leaving such a positive and captivating review for us. We do our best to exceed all expectations when it comes to breakfast, cleanliness, customer service, and everything else that we have to offer. We hope to have your visit again soon!
by A verified traveler from Roanoke
Posted 12 Dec 2024
needs updating
Comment from Hotel Management
19 Dec 2024 by Sharon , Hotel Management
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.
by A verified traveler from Bloomfield
Posted 8 Dec 2024
by A verified traveler
Posted 7 Dec 2024
Check in was friendly and efficient. Room was quiet, clean, and very comfortable. Rate for midweek was very reasonable. The only problem is the parking lot ... a LOT of potholes that need to be repaired.
Comment from Hotel Management
19 Dec 2024 by Sharon, Hotel Management
We appreciate you taking the time to review and rate our property. We would like you to know that we have passed the issues along to the correct department and are improving our services to try and get this issue corrected. We hope to be given another opportunity to exceed all expectations of you and yours in the future.
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Sharon, Hotel Management
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.
by A verified traveler
Posted 4 Dec 2024
Motel was clean,comfortable, easy checkin. Construction all around was a bit noisy. Breakfast good,staff friendly.
Comment from Hotel Management
19 Dec 2024 by Sharon, Hotel Management
We appreciate you leaving such a positive and captivating review for us. We do our best to exceed all expectations when it comes to breakfast, cleanliness, customer service, and everything else that we have to offer. We hope to have your visit again soon!
by A verified traveler
Posted 3 Dec 2024
Nothing, no breakfast, clogged bathroom sink, bathtub didn't hold water the mattresses were flatter than a pancake. To top it off you charged us 40 dollar fee for my service animal. Front desk lady could use a hospitality course.
Comment from Hotel Management
19 Dec 2024 by Sharon, Hotel Management
Unfortunately, this sounds nothing like us. We serve breakfast from 6:30-10:00 every morning with a multitude of options for our guests, we also provide maintenance services at any time if an issue occurs as long as we are told about said issue. We apologize for the mattress quality as well. Last but not least, we do not charge for service animals as long as it is made known to us. We hate to know that you had all of these issues.
