Ratings based on 231 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Nothing unique. Everything was the way it should be.
by A verified traveler
Posted 15 Nov 2024
Old and worn out. Dirty bathroom . Rust and dirt on the bath room floors. Floors dirty in room. Bad experience. I
by A verified traveler
Posted 9 Nov 2024
Last minute reservation for a college game day visit, made at noon, knowing we had a football game the same night and would not be leaving until late (hence the last minute decision to get a room). Prepaid 2 rooms. Nothing about late check in or calling ahead on the reservation or confirmation. Arrived at 4:30 AM from San Antonio and the front desk said oh you forfeited your reservation because you didn’t check in by 2am. The system does an “audit sweep”. So she said I had to pay for two rooms at their price and basically the $180 I prepaid was a gift to them.
No choice at 4:30 in the morning with 2 teenagers exhausted from a game and a 5 hour drive. Rooms are supposed to be non smoking, reeked of smoke. Changed one room and slept about 3 hours before we had to leave, $400.
Rooms were not clean, bathroom was disgusting. Worst experience and customer service from both the hotel and the Expedia chat. Hotel said it’s an Expedia policy (booking agent) and then Expedia said it was a hotel policy and basically too bad so sad, should have gotten there sooner.
by A verified traveler
Posted 5 Nov 2024
I have 2 kids and we couldn’t even watch tv cause the cable didn’t work in the room and the tv didn’t either and they couldn’t do anything about it
by A verified traveler
Posted 2 Nov 2024
The bed are confortable. The bedrooms size are spacious and clean
by A verified traveler
Posted 30 Oct 2024
Decent enough. Was told it had recently changed hands. Maybe it will get better. One of our rooms had very wet carpet and mold growing on the lamp shades. Needs a serious! Update
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 25 Oct 2024
Nice place.
by A verified traveler
Posted 21 Oct 2024
Upon entering the room, there were two large stains on the carpet. The tub had mildew around the entire edge. Hair in the bed, shaving stubble in the sink. Hair on the floor. TV didn't work. Large gap under the door, where bugs can crawl in. The linens did not smell fresh instead, musty. It was NOT worth $140. Will not be back.
by A verified traveler
Posted 21 Oct 2024
Room smelled like something was dead & bad smell (fish) from fridge area
