Ratings based on 15 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Aug 2024 on Hotels
by A verified traveler
Posted 5 Apr 2024
Decent property.
by A verified traveler
Modern but with significant flaws
Posted 24 Feb 2024 on HotelsI stayed there because my usual hotels were all taken during the Africa Cup of Nations. This place was overpriced given the rooms and the overall experience, but given the context I can forgive that.
However, the Wifi is not very good in the rooms. There was an access point just 5m away from my room but it still regularly stopped working, making even basic video or audio calls difficult at times. The food was a big disappointment in terms of quality, esp. for the very high price asked, and I ended up going to the multiple kabob places nearby almost every night. The lunch buffet was decent though.
Service varied significantly. I had a good experience overall but my colleague didn't, so a bit of a mixed bag. The rooms are pretty loud, I could hear people talking in the hallway and in the rooms next door really well.
Overall, it's OK but the quality/price ratio just isn't there IMO.
Comment from Hotel Management
29 Feb 2024 by HAA, Hotel Management
Dear Alexandre, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Please accept our sincere apology on behalf of all the Silver Moon team. Sincerely,
by A verified traveler from Silver Spring
Posted 20 Sep 2023
Comment from Hotel Management
21 Sep 2023 by HAA, Hotel Management
Dear Valued Guest,Thank you for spending your time at Silver Moon Hotel. We are very happy to know that your stay was up to your expectations, and looking forward to welcome you again in the near future.Yours sincerely,
by A verified traveler
Posted 3 Sep 2023
Cleaned.
Comment from Hotel Management
4 Sep 2023 by HAA, Hotel Management
Dear Valued Guest,We are glad to learn that you had a great experience /stay with us at the Silver Moon Hotel. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,
by A verified traveler
Posted 19 Jul 2023
The one thing that the hotel didn’t have was a computer room. I was not able to find a workable computer since I was not able to access my computer due to restrictions. Other than that all was great and will give them a 4 out of 5
Comment from Hotel Management
25 Jul 2023 by HAA, Hotel Management
Dear Valued Guest, I would like to thank you for taking the time to write about your recent stay at Silver Moon Hotel. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Please accept my sincere apology on behalf of all the Silver Moon team. Sincerely,
by A verified traveler
Posted 31 Oct 2022
by A verified traveler
Posted 29 Apr 2022
by A verified traveler
Posted 31 Aug 2021
by A verified traveler
Posted 10 Aug 2021
The hotel is brand new, the furnishings are modern, the rooms are clean and smart looking. The restaurants are very nice, I enjoyed eating on the terrace. The fitness center is excellent, with both cardio (treadmill, bike) and weights. The staff are all very friendly. Its well situated as well. I will definitely return for my next business trip.
Comment from Hotel Management
10 Aug 2021 by HAA, Hotel Management
Dear Valued Guest,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read the review. We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to see you again.
Kind regards,
