Ratings based on 94 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from safety harvor
Posted 20 Sep 2024
The food at the restaurant was terrible.
I ordered a bottle of wine and they sent another that was 3 times the price without telling me.
They threw us out because they said they had to set up for breakfast while they had other tables still sitting. We were still drinking our wine.
The only person that was nice at this place was the person at reception.
by A verified traveler
Posted 9 Jan 2024
Very disappointed with this hotel. Rude unhelpful staff. “S.P.A.” hotel yet you have to pay 35€ per person to use the pool. There is a kitchenette in your room but you’re not allowed to use it. There aren’t even glasses to drink out of. Our balcony was completely flooded we reported it on day one and no one came to fix it. There is a kids club but they just put on movies and feed the kids cake. Would not recommend at all
by A verified traveler
Posted 2 Sep 2019 on Hotels
by A verified traveler from London, UK
Posted 25 Mar 2019
Location to the slopes is great. Sadly the snow was lacking and by 2 o’clock the bottom slopes were slush and unskiable, however, this wasn’t the hotels fault and more global warming and the lack of snow throughout March. The Spa in the hotel I believe is worth it (20€) and you get 3 hours to chill out. The food was good although, a little pricey, 77€ for a starter and 2 mains washed down by a house glass of white and 1 local beer is a little steep. The staff spoke English and they had a Land Rover shuttle service to the slopes which was nice. It is a ski in and ski out hotel, but no snow made that impossible. Myself and the girlfriend will 100% be going back...though maybe a little earlier in the ski season.
by A verified traveler
Posted 22 Feb 2019
Extremely comfortable and well maintained hotel. The ski lift is 2 mins walk away and the spa is super relaxing at the end of the day.
by A verified traveler
Posted 18 Feb 2019
Loved the hotel. Really good location, service and facilities.
Breakfast was great, only ate in the hotel on one evening, food was good. Spa was good, but quite small and quite a few kids in there.
Only negatives were the beds (twin) were tiny and the room was really hot and hard to adjust temperature. However, would still stay there again. We queried the bed size and were told that the double beds were doubles (not king or superking).
Recommended
for Everyoneby A verified traveler
Posted 30 Jul 2018
The room and service at this hotel was disappointing and over priced compared to the first time we visited the place. Prices have gone up but service and value for money down.
Recommended
for Everyoneby A verified traveler from Essex, UK
Perfect for Ski to Door Holiday
Posted 18 Feb 2018This was our 2nd stay at the hotel. We love it. Staff are great, as is the restaurant, bar, rooms, etc. The rooms can get too hot, but when it snowing outside, I guess they want to make sure the guests are snug. The only issue we have with the hotel is having to pay €25 5o use the swimming pool and sauna, etc.
Overall a fab hotel - we will be returning for a 3rd year next year.
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 22 Aug 2024
Siamo stati una sola notte l’albergo è molto bello e la camera spaziosa e comoda e molto ben arredata, molto bella anche la SPA unico punto negativo e’ stato il ristorante con una cena con porzioni minuscole e molto care. Consiglio molto l’albergo ma la cena è meglio farla fuori.
