Ratings based on 242 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 20 Sep 2024
The room was nice but furniture a bit dated but all in working order and clean .
by A verified traveler
Posted 8 Sep 2024
Lovely breakfast.Relaxing stay.
by A verified traveler
Posted 15 Aug 2024
The reception lady was very nice. The view was lovely, being seafront. The breakfast was incredible!! The room was very comfortable with space and ample tea and coffee making facilities.
However, the false advertising is a huge negative. The big building in the picture IS NOT the hotel. The actual hotel is a narrow and thin, one room width slither of a hotel in the long terrace of hotels on the Promenade. I booked the Queensbridge Hotel trusting the stately building in the picture as a treat for my wife, only to arrive and find it to be a narrow, mid terraced, building.
by A verified traveler
Posted 8 Aug 2024
Do NOT stay here!!! This was the most disappointing hotel I've ever stayed at. They totally misrepresented themselves with their listing pictures. Looks like a beautiful lighted building when it's an old row house that's in need of a major makeover. There might be one nice room since there were some reviews that talked about a nice room with a beautiful view. Ours or the others near ours was horrible with mold in the bathroom and around the window. Room wasn't ready for us an hour past check in time. It was still dirty and we didn't feel comfortable in the room. We have stayed in so many beautiful B&B throughout Wales where the owners are involved and take their business seriously and take much pride in making their customers feel welcomed. This definitely was not like that. I definitely can not recommend this place!!!
by A verified traveler
Posted 4 Aug 2024 on Hotels
by A verified traveler
Posted 29 Jul 2024
First, the picture in no way represents this hotel,totally misleading.There is no parking at this hotel,only lottery winners would lucky enough to get a parking space on this road.The lift was broken,no one mentioned this when we booked the day before and as 85 year olds six flights of stairs btween room and breakfast wasn,t welcome.The room was large, bright and clean with a great sea view.Breakfast was excellent.Altogether a Curates egg with plenty of room for improvement.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Very small room with chair unable to use as it was blocked by a single bed
No towels for first night and calls to reception where unanswered
Good breakfast
Good location
Quite expensive for what we got
by A verified traveler
Posted 17 Jul 2024 on Hotels
by A verified traveler
Posted 6 Jul 2024 on Hotels
