Ratings based on 51 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Operations, Hotel Management
Thank you for staying with Towneplace. I thank you for great survey results and hope to see you again in near future!
by A verified traveler
Posted 25 Oct 2024
The property was ok
Comment from Hotel Management
27 Oct 2024 by Allana Basham, Hotel Management
Thank you for staying with us at Towneplace Suites. I wanted to ask what the hotel could do to give a perfect 5/5 rating. Please contact me direct 443-558-4000
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
18 Oct 2024 by Operations, Hotel Management
Thank you for staying at Towneplace Suites. I am glad you enjoyed you stay. Please come again.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
18 Oct 2024 by Operations Manager, Hotel Management
Thank you for staying at Towneplace Suites. I am glad you enjoyed you stay. Please come again.
by A verified traveler
Posted 26 Aug 2024
good experience
Comment from Hotel Management
1 Sep 2024 by Allana, Hotel Management
Thank you for staying with us at Towneplace Suites. We are glad you enjoyed your stay and hope to see you again soon.
by A verified traveler from Edgewood
Posted 20 Aug 2024
Clean facility, friendly staff
Comment from Hotel Management
20 Aug 2024 by Allana-Operations Manager, Hotel Management
Thank you for staying with us. I'm glad you enjoyed your stay. Please come again soon.
by A verified traveler from Edgewood
Posted 20 Aug 2024
Clean, friendly staff and good customer care.
Comment from Hotel Management
20 Aug 2024 by Allana-Operations Manager, Hotel Management
Thank you for staying with us. I'm glad you enjoyed your stay. Please come again soon.
by A verified traveler
Posted 19 Aug 2024
good rooms, friendly staff
Comment from Hotel Management
19 Aug 2024 by Allana-Operations Manager, Hotel Management
Gary, Thank you for staying with us at Towneplace Suites. I hope your stay was enjoyable and memorable. Next time, passing through the area, please make sure you come back and check us out at Towneplace Suites. Thank you
by A verified traveler
Posted 29 Jul 2024
We weren't informed during check-in about breakfast. There was also a short power outage for a split second but weren't informed on the reason of the outage.
Comment from Hotel Management
30 Jul 2024 by Operations Manager, Hotel Management
Hello Monique, Thank you for staying with us at Towneplace and I do appreciate your feedback. I apologize for not being informed on our daily breakfast. I followed up on the power outage that occurred and there was a minor car accident a few miles away with a utility pole. I do hope you come and stay with us again
by A verified traveler
Posted 5 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Operaions Manager, Hotel Management
Thank you for staying with us at Towneplace Suites.We hope you enjoyed your stay. If you have any questions, please feel free to call hotel directly.We hope to see you again soon!
