Ratings based on 998 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
Roaches. Found one when I walked in the door. Another was crushed between a picture and its frame glass. Gross.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
3 Dec 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Alex, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ABERDEEN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 21 Nov 2024
Good place
Comment from Hotel Management
22 Nov 2024 by Carla RediResponse Specialist, Hotel Management
Dear Kelly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Aberdeen. I am glad to read that you were pleased with your stay, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 17 Nov 2024
The gfi outlet broken, the microwave was very old and decrepit, a cigarette butt in the bathroom, the faucett went round and round and the soap in the shower was shoulder location.
Comment from Hotel Management
19 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Dear Carrie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ABERDEEN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied due to the broken outlet, the conditions of the microwave, and the other highlighted issues. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Your comments have been shared with management in an effort to address your concerns. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Amel,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ABERDEEN and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 23 Oct 2024
If you wanna semi decent hotel that’s not gross and sketchy wouldn’t suggest this one
Comment from Hotel Management
11 Nov 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear Mckayla,Thank you for taking the time to tell us about your experience at the RED ROOF INN ABERDEEN. I am sorry that your experience did not meet your expectations. We do apologize for your stay not being to your liking. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will have a great day.Very truly yours,JonathanRed Roof Management RediResponse Specialist
by A verified traveler
Posted 20 Oct 2024
The smell of cigarettes inside and outside of the room was unbearable. My son and I were very disappointed.
Comment from Hotel Management
29 Oct 2024 by Toujana RediResponse Specialist, Hotel Management
Dear Shawn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Aberdeen. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unpleasant odor in the room and the experience not being as expected. Please accept our sincerest apologies for the impact these issues had on your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Sheresse,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Aberdeen and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to welcoming you back in the future! Sincerely, Sanesha Red Roof Management RediResponse Specialist
