Ratings based on 326 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Staff was super nice
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Nadine,Thank you for your feedback! We're delighted to hear that our staff was super nice during your stay. Providing friendly and helpful service is a top priority for us, and it’s wonderful to know that our team made a positive impression. We hope to welcome you back soon for another great experience!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Nov 2024
Clean, very friendly and quiet! I will definitely stay again! Thank you
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Lori-Dawn,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated our clean, friendly, and quiet environment. It’s always our goal to provide a comfortable and welcoming atmosphere for our guests. We can’t wait to welcome you back on your next visit! If there’s anything specific you’d like during your next stay, please let us know. Safe travels and see you soon!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Hotel Manager, Hotel Management
Dear Alicia,Thank you for your outstanding rating of 5/5! We are absolutely thrilled to hear that you had such a fantastic experience. Your feedback is incredibly valuable to us, and it inspires our team to continue delivering excellent service. If there’s anything specific that made your stay exceptional or any suggestions you might have, please feel free to share. We can’t wait to welcome you back for another amazing stay! Thank you once again!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
Good room for the price in nice area.
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Gary,Thank you for your positive review! We're glad to hear that you found your room to be a good value in a nice area. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Lavar,Thank you for sharing your feedback, and we sincerely apologize for your disappointing experience. We take all concerns seriously and would like to understand more about what went wrong during your stay. Your insights are crucial in helping us improve our services. Please feel free to reach out to us directly; we value your input and hope to have the opportunity to make things right. Thank you for your honesty, and we hope to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Sep 2024
Found bugs in the room, several times. Lamp shades need to be replaced, door needs to be sealed at the bottom amd holes in the curtains.
Comment from Hotel Management
3 Sep 2024 by Hotel Manager, Hotel Management
Dear Lavar,Thank you for bringing these issues to our attention. We sincerely apologize for the presence of bugs in your room and the condition of the lamp shades, door, and curtains. This is not the standard we strive for, and your feedback is crucial in helping us improve. We will address these concerns with our team immediately to ensure a more comfortable stay for our guests in the future. We appreciate your input and hope to have the opportunity to provide you with a much better experience next time.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Hotel Manager, Hotel Management
Dear Janay,We’re ecstatic to receive your 10-star review! It’s wonderful to know that you had such a positive experience with us. Your kind rating inspire us to continue delivering exceptional service and hospitality. We can’t wait to host you again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Hotel Manager, Hotel Management
Dear James,We are absolutely thrilled to receive your perfect 10/10 rating! Thank you for taking the time to share your experience with us. It is wonderful to know that you had an exceptional stay at our hotel. Providing exceptional service and ensuring our guests have a memorable experience is our top priority. We truly appreciate your feedback and look forward to welcoming you back for another outstanding stay. Thank you for choosing our hotel!Sincerely, Hotel Manager
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
8 Aug 2024 by Hotel Manager, Hotel Management
Dear Steven,We're thrilled to know you enjoyed your stay with us! Our aim is to make every guest feel at home, and your feedback confirms that we're on the right track. It inspires us to keep striving for excellence in every stay. We hope to have the pleasure of welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 26 Jun 2024
Comment from Hotel Management
27 Jun 2024 by Hotel Manager, Hotel Management
Dear Cornelia,Thank you for your feedback. We're sorry to hear that your experience fell short of your expectations. If there are specific aspects of your stay that you'd like to discuss or if there's anything we can do to address your concerns, please feel free to reach out to us directly. Your satisfaction is important to us, and we value your feedback as it helps us improve our services. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
