Ratings based on 957 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
A super property, perfect location and immaculate. First class.
by A verified traveler
Posted 16 Nov 2024
Excellent hotel great location
by A verified traveler
Posted 4 Nov 2024
Very nicely situated off union street, easily accessible for the area. Only 1 pillow which is a bit tight but nice room and quite friendly staff
Comment from Hotel Management
6 Nov 2024 by Lisa, Hotel Management
Hi Claire, thank you for sharing your feedback! We're so glad you found our location convenient and enjoyed the friendly service. If you ever need extra pillows during your next stay, just let our reception team know, and we'll be happy to accommodate you. We look forward to welcoming you back for another fantastic experience!
by A verified traveler
Posted 20 Oct 2024
Hotel needing a bit of money spent on it as rooms looking tired downstairs in better shape but overall hotel needs some money spent on it
Comment from Hotel Management
24 Oct 2024 by Lisa, Hotel Management
Hi Richard, thank you for your review. hope to welcome you back soon
by A verified traveler
Posted 9 Oct 2024
Centrally located in Aberdeen city, off Union St.
Comment from Hotel Management
18 Oct 2024 by Lisa, Hotel Management
Hi Victoria, thank you for the great review! We’re glad to hear you enjoyed your stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 6 Oct 2024
Some mechanical drone noise made it impossible to get undisturbed sleep
Comment from Hotel Management
6 Nov 2024 by Lisa, Hotel Management
Hi Janet, thank you for your feedback, and we're really sorry to hear that the noise impacted your sleep. We understand how important a quiet environment is for a good night's rest. We'll definitely look into the issue to ensure it's addressed. We hope you'll give us another chance to provide you with a more comfortable and peaceful stay next time!
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Frank, Hotel Management
Hi Kirsty, thanks for your 4 out of 5 rating. Glad you enjoyed your stay.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Frank, Hotel Management
Hi David,Thanks for your 4 out of 5 rating of your stay. Look forward to seeing again on your next trip to Aberdeen.
by A verified traveler
Posted 29 Sep 2024
When I booked a stay at park inn by Radisson in Aberdeen, I expected a high level of standard considering the brand.
Honestly, it was a bit of a let down, as the hotel is dated, has stained chairs in the lobby ( chairs with lime/orange cloth with brown stains).
When I checked into my room, the bathroom was not very clean with hairs on the floor and a smell of urine.
Upon closer inspection, the toilet seat had obviously not been cleaned and there was urine splash on the side and on the floor from the previous guest.
We also had empty body wash bottle in the bathroom, and requested a replacement from housekeeping and we were given attitude and told to drain the contents and the bottle was put in my face to check that there was a little left and to manage it until the next day.
We only had one towel and requested another from the same house keeper who was shouting and repeating it’s in the drawer, check! (You would think we knew what she was referring to)
Cleanliness in a hotel is the very minimum, and unfortunately Radisson failed to deliver.
Please do better, in order to maintain your brand image and give your guests the best experience!
Comment from Hotel Management
30 Sep 2024 by Frank, Hotel Management
Dear Olubodun Fowora,Thank you for making the time to leave your review of your stay. I'm very sorry to read your feedback, rest assured that a full investigation is being completed with the Housekeeping team. What you've described is very surprising behaviour that is contrary to all training that is completed. We will get to the bottom of what happened and put it right.Thank you
by A verified traveler
Posted 28 Sep 2024
Great location
Comment from Hotel Management
28 Sep 2024 by Lisa, Hotel Management
Hi Niall, glad to see you enjoyed your stay. Hope to see you back soon!
