Ratings based on 433 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Charming small hotel with friendly, helpful staff. Rooms are comfortable and well equipped.
Comment from Hotel Management
14 Nov 2024 by Linda, Hotel Management
Thank you so much for your review, we are so glad you enjoyed your stay and hope to welcome you back soon.
by A verified traveler
Posted 16 Oct 2024
Bit noisy and no elevator. Everything else was okay.
Comment from Hotel Management
18 Oct 2024 by Linda, Hotel Management
Thank you so much for your review, we look forward to welcoming you back soon.
by A verified traveler
Posted 15 Oct 2024
The staff are the saving Grace for this property. Says it’s a 4 star, but I seriously disagree.
Comment from Hotel Management
18 Oct 2024 by Linda, Hotel Management
Thank you for your review, I will of course take your comments to the housekeeping manager. But thank you for your comments about our staff.
by A verified traveler
Posted 13 Oct 2024
Friendly staff & good location with parking
Comment from Hotel Management
18 Oct 2024 by Linda, Hotel Management
Thank you so much for your review, we hope to welcome you back soon.
by A verified traveler
Posted 30 Sep 2024
Palm Court was a lovely stay. Friendly staff at reception, newly renovated room, excellent coffee and tea options. Try the fish and chips, phenomenal!! Would recommend. 5 / 5 💕
Comment from Hotel Management
2 Oct 2024 by Emma, Hotel Management
Many Thanks for your lovely comments. I will be sure to share your feedback with the Team Kind Regards Emma
by A verified traveler
Posted 28 Sep 2024
The staff were exceptional.
Comment from Hotel Management
2 Oct 2024 by Emma , Hotel Management
Many Thanks for your lovely comments. I will be sure to share your feedback with the Team Kind Regards Emma
by A verified traveler
Posted 14 Sep 2024
Very helpful and friendly staff. We had a comfortable stay. Except that the bathroom mirror collapsed from the wall and it had to sit on the sink for our entire stay.
Comment from Hotel Management
23 Sep 2024 by Emma , Hotel Management
Many Thanks for your review. Please accept our apologies again for the inconvenience regarding the mirror. We look forward to welcoming you back. Kindest Regards
by A verified traveler from San Diego
Posted 12 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Emma , Hotel Management
Many Thanks for your star rating Kind Regards
by A verified traveler
Posted 7 Sep 2024
Very friendly staff, comfortable room. Good value.
Comment from Hotel Management
23 Sep 2024 by Emma , Hotel Management
Many Thanks for your star rating Kind Regards
by A verified traveler
Posted 20 Aug 2024
Easy to check in, staff are nice, breakfast is great.
Comment from Hotel Management
27 Aug 2024 by Linda, Hotel Management
Thank you so much for your review, we are glad you enjoyed your stary.
