Ratings based on 676 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Shailei, Hotel Management
Thank you so much for taking the time to respond to our survey! We are so pleased to hear that you enjoyed your stay with us. We appreciate your feedback and look forward to seeing you again soon!
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Kyle Peterson- GM, Hotel Management
Thank you Jenna for your review of our hotel on Expedia. I am sorry to see you did not have a great stay last month. If you could please let us know what we failed on for your 1 star review, we would love to hear from you so that we may improve our hotel. Thank you again Jenna and we look forward to hearing from you!
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Shailei, Hotel Management
Hi Jacob, these surveys allow us to see what areas we excel in and what areas could use some improvement. If you have any suggestions that can turn your 1 into a 5 star stay, feel free to let us know. Our staff loves to hear feedback from our guests. We hope that you will choose to stay with us the next time you are in the Aberdeen area. Thank you again.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 16 Sep 2024
Great stay. Staff was awesome. Convenient location.
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Shailei, Hotel Management
Thank you so much for responding to our survey! We appreciate all our guests' feedback. We hope to see you again in the future!
by A verified traveler
Posted 2 Sep 2024
The rooms and beds were comfy. The breakfast has a lot of option. The spa was closed and full of dirty water that should of been drained. Other then that was a nice stay.
Comment from Hotel Management
3 Sep 2024 by Shailei, Hotel Management
Thank you for your response to our survey! we value all feedback from our guests. We apologize for any inconvenience this may have caused you. We are so glad the rest of your stay was wonderful and we hope to see you again soon!
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Shailei, Hotel Management
Thank you so much for your response to our survey! We value our guest's feedback. We Hope to see you again real soon!
by A verified traveler
Posted 29 Aug 2024
Nice
Comment from Hotel Management
29 Aug 2024 by Amy, Hotel Management
Christopher,Thank you for staying with us during your recent visit to Aberdeen, SD. I'm glad to hear that you enjoyed your stay. We hope to see you again soon. Thanks again!Amy, Front Desk Agent
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Lexi, Hotel Management
Thank you, Patricia and Robert for your 5-Star review! We hope to welcome you as our guests again on your next visit to Aberdeen!
