Ratings based on 361 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2022
The booking was cancelled by the hotel as it was being closed to the public because they were taking in Ukranian refugees. Money is to be refunded in 10 to 14 days which is unacceptable as a replacement booking cost me over £20 more for the dame period. I will not be using Best Western Hotels again.
by A verified traveler
Posted 1 Jun 2022 on Hotels
by A verified traveler
Posted 1 Jun 2022
by A verified traveler
Posted 30 Apr 2022 on Hotels
Friendly staff. Comfortable room. Limited food choice as bar menu only. Hotel tired and needs investment. Good value.
by A verified traveler
Posted 15 Apr 2022
Clean and comfortable stay.
by A verified traveler
Posted 27 Mar 2022
Great value for money
Comment from Hotel Management
11 Apr 2022 by Danny T, Hotel Management
Hi Josh
Thank you very much for your review
Its great to hear that you enjoyed your stay and found us to be great value for money and we hope to welcome you back again soon
by A verified traveler
Posted 27 Mar 2022 on Hotels
Comment from Hotel Management
11 Apr 2022 by Danny T, Hotel Management
Hi Graham
Thank you very much for your review
Its great to hear that you enjoyed your stay and we hope to welcome you back again soon
by A verified traveler
Posted 25 Mar 2022
by A verified traveler
Posted 22 Mar 2022 on Hotels
Comment from Hotel Management
23 Mar 2022 by Danny T, Hotel Management
Hi H
Many thanks for your review. Hopefully we can improve on your previous stay on your next visit
by A verified traveler
Posted 16 Mar 2022
I was very pleased with the staff, the room (220) and the bar meal. However, my sleep was disturbed on several occasions by a barking dog in a room opposite mine.
I was unaware that the hotel had become pet-friendly, if I was advised of this when I checked in I would have requested a room away from pets.
Comment from Hotel Management
23 Mar 2022 by Danny T, Hotel Management
Hi Ian
Many thanks for your feedback and please accept my apologies as looking at your reservation we should not of had any dogs within that bedroom block as we keep dogs in a different area of the hotel
