Ratings based on 361 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Built over 100 years ago, the Inn felt like we were stepping back in time. Modern conveniences of WiFi and TVs worked well. Quiet, clean room with a very comfortable bed. Continental breakfast included and the coffee was great. We sat on the porch in the evening and relaxed by a fire pit - the whole experience was charming and relaxing. Cost was reasonable too.
by A verified traveler
Posted 19 Sep 2024
We love the hotel, decor and staff. The room we were in was # 8. The bed was extremely uncomfortable, the bathroom had mold in the tub and celing above the bathtub. When taking a shower, the water did not drain out so we stood in ankle deep water. We could hear every step the person above us took, which was a lot. The lighting was very dim throughout the hotel. The breakfast was good, the staff was extremely nice. we would not stay there again unless the beds were updated, repairs done and if we were on the top floor so we couldn't hear the people above. The hotel is old, and that is part of the charm, which we liked, but needs updated rooms and bathroom.
by A verified traveler
Posted 7 Aug 2024
We always stay at The Belmont. They go above and beyond to make our stay cozy and comfortable.
Comment from Hotel Management
16 Aug 2024 by Noah, Hotel Management
Thank you for your appreciation, Charles! We hope to give you a consistent service every time. Regards, Noah
by A verified traveler
Posted 29 Jul 2024
Arrived in lobby at 9pm with five bags, only to be told there were no beds and that my reservation had been cancelled.
I will remove my one-star rating when either Expedia or the Belmont refunds the $418.25 credit card charge.
Comment from Hotel Management
5 Aug 2024 by Eva, Hotel Management
Sincere apologies, Maria! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
by A verified traveler
Posted 29 Jul 2024
It was wonderful. The only thing I did not like is there was no iron, coffee pot or small fridge in the room. Coffee was served in morning with breakfast and was very good but i am an early riser and they did not serve till 7. So without fridge or coffee pot in the room i had to wait. Otherwise this place is amazing, beautiful and the restaurant and bar downstairs had fantastic food and bar for evening.
Comment from Hotel Management
5 Aug 2024 by Eva , Hotel Management
Hey, Shari! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Eva
by A verified traveler
Posted 24 Jul 2024
This is our second time staying here in 3 weeks. We stayed on our way up to Ohio and stayed on our way back. We love the coziness and turn of the century charm this hotel has to offer. Very clean, comfy beds, a basic hotel room. I recommend maybe an updating of the bathroom ie. bathtub, toilet, and hair dryer. Other than that, I would stay here again if we’re ever in the area.
Comment from Hotel Management
29 Jul 2024 by Noah, Hotel Management
Hi, Paul! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
by A verified traveler
Posted 15 Jul 2024
Staff was excellent!! Food in JP’s was excellent as well. Rooms need more outlets and lights. The bathroom especially the shower needs to be redone.
Comment from Hotel Management
22 Jul 2024 by Eva, Hotel Management
Thank you for your review that that made our day. These feedback as yours are what keeps us going the extra mile in the future to do better. Regards, Eva
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
15 Jul 2024 by Barbara, Hotel Management
Hi, Natalie! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara
by A verified traveler
Posted 6 Jul 2024
Beautiful and historic, I’ll definitely be returning in the future!
Comment from Hotel Management
15 Jul 2024 by Barbara, Hotel Management
Hi, Lacy! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
15 Jul 2024 by Barbara, Hotel Management
Thank you for rating us with such awesome words, Paul! We will strive to keep up with your expectations every time. Regards, Barbara
