Ratings based on 53 Verified Reviews

4.1 out of 5
79% of guests recommend
4.0 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 Sep 2024
Hotel a little old and rundown but in a beautiful location. Dinner was excellent and the staff were great!
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Level of hospitality here is the best! Although we have booked on the same day and arrived late, staff welcomed us and prepared amazing dinner taking into consideration our food restrictions. (vegan/ vegetarian friendly) It's super quiet, we had a great sleep. The view from the window is amazing with nature and lake around. We happened to arrive at the season when the plants at the lake turn red, very beautiful. The dinner was very delicious, they also have a selection of local craft beers you can add to your meal for extra price.
4 out of 5
by A verified traveler from Ashiya

Posted 21 Jul 2024
Good Hotel here. But it was a bit of inconvenience to reach here.
4 out of 5
by A verified traveler

Posted 24 Jun 2024
I like the dinner and breakfast. We enjoyed the onsen. I didn’t like the traditional tatami room. I found that it was difficult to sleep and the pillow was small and very hard.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jun 2024
4 out of 5
by A verified traveler

A pleasant stay.

Posted 10 Aug 2019 on Hotels
Stayed for a night on my birthday. A little disappointed with not even a birthday wish despite informing the hotel months earlier when I booked our room. However, the sumptuous keiseki dinner and friendly staff made me feel better. Would be great if there was more time to savour each dish. Our Japanese styled room with twin beds was very clean, spacious and comfortable. It has a nice view of the lake. There was no elevator but we had no problem as we left our big luggage in our car and took only what we needed to our 3rd floor room. There is a small indoor onsen. Overall, a good stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2019
4 out of 5
by A verified traveler

Posted 8 May 2019
Good room & service.
5 out of 5
by A verified traveler

Highly recommended! Charming traditional hotel.

Posted 21 Oct 2018 on Hotels
Lovely traditional hotel set just next to Lake Notoro. There is a certain charm to the whole setting that makes one feel welcomed once you set foot through the doors. The staff were very friendly and helpful. The dinner and breakfast spread was good! I wish I had stayed an extra day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel close to the glass wort marsh

Posted 18 Oct 2018
The glass wort season was over in the month of October. However there are some left. Love the onsen in my room Dinner and breakfast were great. We had 10 dishes and one dessert for dinner. Mainly seafood like claws of king crab, oyster, scallop, various types of sea shells, fish and more. Dinner was scrumptious. Breakfast was great too. Love the half boiled egg. Yummy