Ratings based on 925 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
OK
Posted 29 May 2024 on HotelsThe window to my room opened onto the breakfast room which is weird and there was obviously noise disruption because of that.
The breakfast was very basic with to many sugary items and there were pictures on the walls that I found too obscene for a breakfast/ lounge area.
On the first day I asked if I could store my luggage and was told to leave it next to the reception in an open access area. I was informed this was secure but did not feel comfortable. Only after check out when asking a different member of staff if I could store my luggage again was I informed there is a secure, locked room just around the corner from reception. This was a better.
The central location and service were good.
Comment from Hotel Management
31 May 2024 by Michal, Hotel Management
Dear Guest,Thank you for your review. We are very sorry to hear that you have encountered certain inconveniences during your stay. We will most definitely check with the responsible employees to investigate those situations and address them promptly so that we can avoid such situations in the future. Thank you for your feedback.Best regards,Michal,Management of Hotel Jomfru Ane
by A verified traveler
Posted 1 Jan 2024
It comes with breakfast.
Comment from Hotel Management
4 Jan 2024 by Michal, Hotel Management
Dear Armando, Thank you for your review. We are more than happy that you have truly enjoyed your stay with us. We are hoping that we will be able to welcome you to our hotel soon again!Best regards,Michal,Management of Hotel Jomfru Ane
by A verified traveler
Incredibly small rooms!
Posted 2 May 2023 on HotelsI never realized hotel rooms could be this small until I arrived in Aalborg. The room was legitimately the size of a train compartment - so small that I could stand by the door and reach my leg across to touch the opposite wall. Oh well. It’s Scandinavia - high prices, for very little. The breakfast was good, but served in a bit of a cramped corner, so people were shoving me, and I was shoving them. It’s good enough for a night, but at this price, it might be better to spend a few more Kroner and give yourself some breathing room.
Comment from Hotel Management
5 May 2023 by Michal, Hotel Management
Dear Guest,Thank you for your feedback. We are sorry to hear that your stay with us did not fully live up to your expectations. We will certainly use your feedback to become better in the future. We are hoping that we will be able to welcome you to our hotel soon again!Best regards,Michal,Management of Hotel Jomfru Ane
by A verified traveler
nice hotel :)
Posted 9 Jul 2022 on HotelsWonderful breakfast and very kind staff.
Some windows on the first floor face the breakfast room, better to check the view before leaving them open :)
The hotel is in the middle of the nightlife area, but I heard nothing.
Comment from Hotel Management
22 Jul 2022 by Michal, Hotel Management
Dear Valentina,
Thank you for your kind review! We are truly happy to hear that you have enjoyed your stay with us. We are hoping that we will be able to welcome you to our hotel again soon!
Best regards,
Michal,
Management of Hotel Jomfru Ane
by A verified traveler
Posted 23 May 2022 on Hotels
Comment from Hotel Management
24 May 2022 by Michal, Hotel Management
Dear James,
Thank you for your review. We are glad to see that you have enjoyed your stay at our hotel. We will keep working hard on our standards to become even better in the future. We are hoping that we will be able to welcome you to our hotel again soon!
Best regards,
Michal,
Management of Hotel Jomfru Ane
by A verified traveler
Posted 18 Apr 2022 on Hotels
Comment from Hotel Management
3 May 2022 by Michal, Hotel Management
Dear Janelle,
Thank you for your feedback. We are very sorry to hear that your stay did not go as expected. We will keep working hard on improving our standards to become better in the future. Thank you for staying with us.
Best regards,
Michal,
Management of Hotel Jomfru Ane
by A verified traveler
Posted 11 Apr 2022 on Hotels
Comment from Hotel Management
12 Apr 2022 by Michal, Hotel Management
Dear Torbjorn,
Thank you for your review! We are glad to see that you have enjoyed your stay with us. We are hoping that we will be able to welcome you to our hotel soon again!
Best regards,
Michal,
Management of Hotel Jomfru Ane
by A verified traveler
Clean hotel in a perfect location but small rooms
Posted 1 Jan 2022 on HotelsComment from Hotel Management
4 Jan 2022 by Michal, Hotel Management
Dear Pedram,
Thank you for your feedback. We are glad that you enjoyed your stay in our hotel and appreciated the cleaning. We are very sorry though, that the size of your room did not live up to your standards. We are a small hotel located in the city centre, which is why our abilities in this matter are limited, however, we understand that it could have affected your satisfaction and we are very sorry for that. Nonetheless, we are hoping that we will be able to welcome you to our hotel again soon!
Best regards,
Michal,
Management of Hotel Jomfru Ane
by A verified traveler
Posted 3 Jun 2021 on Hotels
Comment from Hotel Management
5 Jun 2021 by Michal, Hotel Management
Dear Issa,
Thank you for your feedback! We are glad to see that you enjoyed your stay with us. It was a pleasure to have you as our guest and we are looking forward to welcoming you to our hotel soon again!
Best regards,
Michal,
Management of Hotel Jomfru Ane
by A verified traveler
Posted 3 Dec 2020 on Hotels
Comment from Hotel Management
3 Dec 2020 by Luigi, Hotel Management
Dear Mikkel,
Thank you very much for the feedback, your opinion is important to us. We are happy that all in all you had a pleasant stay with us and that you decided to extend your stay with us. Thank you for choosing to stay with us in the first place and we hope that we can welcome you back another time too!
Best regards!
