Ratings based on 596 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
We stayed here for two nights. It's a really convenient location for the Altstadt, cathedral and Christmas markets. The staff were very friendly and helpful, the hotel is clean and in good condition, and our room was comfortable. We did hear some noise from the street in the night, but that was the only minor issue. Overall we were very happy with our stay here.
by A verified traveler
Posted 6 Dec 2024
Had a wonderful time at this hotel. Staff were wonderful.
by A verified traveler
Posted 25 Oct 2024
They are very rude and will not give you a chance to late checkout not even a minute which is very terrible.
by A verified traveler
Posted 24 Sep 2024
Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!
by A verified traveler
Posted 21 Sep 2024 on Hotels
Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
by A verified traveler
Posted 30 Aug 2024
The hotel was really close to bars, restaurants and the shopping centre. The cathedral was literally round the corner. The staff were all helpful and friendly.
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
19 Aug 2024 by Christiane, Hotel Management
Dear Sameh, thank you for your feedback. Best regards, Mercure Hotel Aachen am Dom.
by A verified traveler
Posted 27 Jun 2024 on Hotels
Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception.
Room was clean and comfortable and a good size.
by A verified traveler
Posted 24 Jun 2024 on Hotels
by A verified traveler
Posted 10 Jun 2024
