Ratings based on 984 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Very nice and polite employees. A pleasure
Comment from Hotel Management
8 Dec 2024 by Eglantine & Your Team at La Sanguine, Hotel Management
Dear Thibaud, The pleasure was all ours :) We are so lucky to have such wonderful guest, like you! Thank you for your phenomenal support, we truly hope your travel will bring you back to Paris, 6 rue de Surene. Kindest regards,
by A verified traveler from Orlando
Posted 28 Oct 2024
The room was spacious and the hotel is close to a lot of things
This was our second stay with them and we really enjoy it !
Comment from Hotel Management
30 Oct 2024 by Eglantine & La Sanguine family, Hotel Management
Dear Israel,It's wonderful to hear that you enjoyed your second stay at Hotel La Sanguine. An immense Thank You for your loyalty, it is an incredible support for our small family hotel.We are glad that our spacious rooms and convenient location have contributed to your positive experience. We aim to provide our guests with an enjoyable and comfortable stay, and your feedback suggests that we're on the right track.Once again, thank you for your kind words. We look forward to welcoming you back for your third visit in the near future.Best regards,
by A verified traveler
Cher pour ce que c'est !
Posted 17 Oct 2024 on HotelsL'accueil est professionnel et agréable, toutefois les espaces sont très petits (chambre et salle de bain), vieillissants (revêtement au sol, carrelage baignoire), et les oreillers trois fois trop gros pour pouvoir dormir dessus. On ne peut pas non plus éteindre le bouton de veille de la télé...
Comment from Hotel Management
26 Oct 2024 by Eglantine et votre équipe à La Sanguine., Hotel Management
Chère Lise,Il est important pour nous de lire vos commentaires suite à votre séjour à La Sanguine. Nous sommes ravis de savoir que vous avez apprécié notre accueil professionnel et agréable. Cependant, nous avons bien noté vos observations concernant la taille des espaces et l'état de la chambre.Nos chambres et salles de bain sont conçues pour être un espace de détente confortable. Nous regrettons si elles n'ont pas répondu à vos attentes. Concernant les oreillers, nous cherchons toujours à offrir le meilleur confort à nos clients et proposons differents types d'oreillers, notamment plus plats. Nous veillerons à mettre cela plus en avant.Nous vous remercions de nous avoir fait part de votre expérience. Nous espérons avoir le plaisir de vous accueillir de nouveau à La Sanguine.Sincerement,
by A verified traveler
Posted 10 Oct 2024 on Hotels
Excellent service et personnel très bienveillant
Comment from Hotel Management
26 Oct 2024 by Eglantine & La Sanguine family, Hotel Management
Cher Eric,En quelques mots, vous nous avez offert un immense sourire et parfaitement résumé l'ambiance familiale et bienveillante de notre petite entreprise.Mille mercis pour la générosité de votre avis qui nous va droit au cœur.Nous avons une seule hâte, vous accueillir à nouveau parmi nous.Chaleureusement,
by A verified traveler
Posted 9 Oct 2024 on Hotels
Comment from Hotel Management
30 Oct 2024 by Églantine - Hotel La Sanguine, Hotel Management
Merci d'avoir pris le temps de partager votre retour. Nous espérons avoir l'opportunité de vous accueillir à nouveau parmi nous et de pouvoir encore mieux vous servir.Chaleureusement,
by A verified traveler
Posted 8 Oct 2024
The staff are friendly. However the bathroom tub has stains and smells. The heat did not work, the receptionist said they would move our room in the morning. However they gave us a small heater instead. Which did not heat the room sufficiently in more than 8 hours. So we had to use the max setting. During the second night it was now too hot and we had to use the ac. It was incredibly uncomfortable and unprofessional. We got sick due to the heating conditions. The safe did not work, and they had no water for a few hours on Sunday. After paying over $700, I wish I had went with another hotel.
Comment from Hotel Management
30 Oct 2024 by Églantine - Hotel La Sanguine, Hotel Management
Dear Navin,Firstly, allow me to express my regret over the issues you've encountered during your stay at La Sanguine. We pride ourselves on the dedication of our staff, and it is encouraging to hear that their friendliness was a highlight for you.However, it is with sincere regret that we note the discomfort you experienced due to the heating problem in your room and the inconvenience caused by the bathroom and safe conditions. It is our ultimate goal to provide guests with comfortable and pleasant stays, and we are sorry that your experience did not meet these expectations.Your comments on the lack of water for a few hours on Sunday are also taken into deep consideration. We understand the inconvenience this may have caused, especially during such a crucial time of the day.Please know that your feedback is invaluable to us. It allows us to scrutinize the areas where we may fall short and strive to improve these aspects. Even though we cannot change the past, we are committed to learning from it to ensure better experiences in the future.Once again, we extend our sincerest apologies for any discomfort you may have experienced. We hope to be given a chance to serve you better in the future.
by A verified traveler
Posted 5 Oct 2024 on Travelocity
Every staff member was so sweet and would go out of there to help in any way possible. Very accommodating. Excellent location.
Comment from Hotel Management
30 Oct 2024 by Eglantine Hotel La Sanguine, Hotel Management
Dear Monica,Your commendation of our staff's kindness and willingness to help is greatly appreciated. It's wonderful to hear that you found them to be accommodating. Moreover, we're delighted that you enjoyed our prime location in the very heart of Paris.We look forward to welcoming you back to Hotel La Sanguine in the future.Best regards,
by A verified traveler
Posted 5 Oct 2024 on Travelocity
Every single staff member there was so sweet and helpful. They always went out of their way to help in any way possible. Very accommodating. Excellent location.
Comment from Hotel Management
26 Oct 2024 by Eglantine & La Sanguine family, Hotel Management
Dear Monica,Your kind words have truly warmed our hearts. It's delightful to know that our team's dedication and efforts have left such a positive impression on you. At La Sanguine, we are a small family run business and always strive to go the extra mile to provide an exceptional experience for our treasured guests.Your comments regarding the location of our hotel brings a smile to our faces. We're glad to hear that you found it to be excellent and convenient.Once again, thank you for your encouraging feedback. It was a pleasure having you stay with us, and we look forward to welcoming you back in the future.Warm Regards,
by A verified traveler
Posted 1 Oct 2024
Great location, great service!
Comment from Hotel Management
4 Oct 2024 by Eglantine & Your team at La Sanguine, Hotel Management
Dear Yan, What a pleasure for our small family business to receive such a wonderful feedback. We are delighted to hear that you had an enjoyable time among us and cannot wait to welcome you again at La Sanguine.Kindest regards,
by A verified traveler
Posted 20 Sep 2024 on Hotels
Comment from Hotel Management
22 Sep 2024 by Eglantine & Your team at La Sanguine, Hotel Management
Dear Aaron, Quite simply Merci Beaucoup for your wonderful support to our small family business! We are thrilled to hear that you had such a great time with us and look forward to welcoming you back.Kindest regards,
