Ratings based on 310 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
9 Dec 2024 by Pierre-Olivier, Hotel Management
Dear Radoslaw,Many thanks for taking the time to share your experience.We are delighted to hear that you enjoyed your stay at our hotel.We look forward to welcome you back soon.Kind regards,Pierre-Olivier - Front office manager
by A verified traveler
Posted 19 Nov 2024
Staff could not have been more accommodating.
Comment from Hotel Management
25 Nov 2024 by Pierre-Olivier, Hotel Management
Dear Jill,Thank you for your kind words. We’re so glad to hear that our staff made your stay as comfortable as possible. We always strive to provide the best service and are happy to know we met your expectations. We look forward to welcoming you again soon.Best regards,Pierre-Olivier - Front office manager
by A verified traveler
Posted 25 Sep 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Pierre-Olivier, Hotel Management
Dear MARTYN,Many thanks for taking the time to share your experience.We are delighted to hear that you enjoyed your stay at our hotel.We look forward to welcome you back soon.Kind regards,Pierre-Olivier - Front office manager
by A verified traveler
Posted 22 Sep 2024 on Hotels
Comment from Hotel Management
22 Sep 2024 by Pierre-Olivier, Hotel Management
Dear Suzanne,Thank you for taking the time to share your feedback regarding your stay at our hotel. We are sorry to hear that your experience did not fully meet your expectations.If you'd like to share more details about the aspects that impacted your stay, please feel free to reach out to us directly. We would love the opportunity to welcome you back and offer you a more positive experience.Once again, thank you for your feedback, and we hope to see you again soon.Kind regards,Pierre-Olivier - Front office manager
by A verified traveler
Posted 20 Sep 2024 on Hotels
Comment from Hotel Management
22 Sep 2024 by Pierre-Olivier, Hotel Management
Dear YSABEL,Many thanks for taking the time to share your experience.We are delighted to hear that you enjoyed your stay at our hotel.We look forward to welcome you back soon.Kind regards,Pierre-Olivier - Front office manager
by A verified traveler
Excellent attention. Great location.
Posted 12 Sep 2024 on HotelsThe attention given by Erwin Rojas at the front desk was the best. He went beyond limits to satisfy our needs!! Very happy to have been there.
Comment from Hotel Management
17 Sep 2024 by Pierre-Olivier, Hotel Management
Dear M,Thank you so much for your kind words. We’re thrilled to hear that Erwin provided you with exceptional service and went above and beyond to meet your needs. We’ll make sure to pass along your compliments to him. We're glad you had a wonderful experience and hope to welcome you back soon.Kind regards,Pierre-Olivier - Front office manager
by A verified traveler
Olympic stay in Paris
Posted 30 Aug 2024 on HotelsComment from Hotel Management
2 Sep 2024 by Pierre-Olivier, Hotel Management
Dear BILLY,Many thanks for taking the time to share your experience.We are delighted to hear that you enjoyed your stay at our hotel.We look forward to welcome you back soon.Kind regards,Pierre-Olivier - Front office manager
by A verified traveler
Posted 13 Aug 2024
Great place to stay
Comment from Hotel Management
14 Aug 2024 by Pierre-Olivier, Hotel Management
Dear Evelio,Many thanks for taking the time to share your experience.We are delighted to hear that you enjoyed your stay.We look forward to welcome you back soon.Kind regards,Pierre-Olivier - Front office manager
by A verified traveler
Excellent location
Posted 18 Jul 2024 on HotelsA great location, friendly staff.
Comment from Hotel Management
18 Jul 2024 by Pierre-Olivier, Hotel Management
Dear Barry,Many thanks for taking the time to share your experience.We are delighted to hear that you enjoyed your stay at our hotel.We look forward to welcome you back soon.Kind regards,Pierre-Olivier - Front office manager
by A verified traveler from Fort Mill
Posted 17 Jul 2024
Comment from Hotel Management
19 Jul 2024 by Pierre-Olivier, Hotel Management
Chère Leslie,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience et de nous attribuer une note parfaite de 5/5. Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes.Votre satisfaction est notre priorité et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt.Cordialement,Pierre-Olivier - Chef de réception
