Ratings based on 990 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Overall this is a 2/3-star property that somehow achieved France's 5-star rating. Between the MOSQUITOS and EXCESSIVE HUMIDITY, its hard to pick a worse problem of the hotel. Also, the staff walking into our room WITHOUT KNOCKING while we were sleeping was very angering.
- Friends' room had MOSQUITOS.
- Windows were POOLING with water because the ventilation from the bathroom was NON-EXISTENT.
- Staff entered room WITHOUT KNOCKING while we were sleeping and indecent.
- King room was two twin beds covered with a thin (not even fitted) sheet.
- MULTIPLE requests for refills of coffee and water went unfulfilled.
- MULTIPLE requests to address the humidity went unresolved.
It was a LOVELY property, and beside the staff not doing what they said they would do (like refill supplies, or come up to the room to examine the humidity), the staff was friendly.
However, this felt like I was staying a nicely decorated motel 6. For the price, I would stay absolutely anywhere else.
by A verified traveler
Posted 30 Nov 2024
Hotel including staff and service was exquisite. It is located just walking distance from the Eiffel Tower in a safe location of Paris. Would highly recommend and will be staying here again the next time we visit Paris.
by A verified traveler
Posted 24 Nov 2024
It was great.
Comment from Hotel Management
26 Nov 2024 by Maxime, Guest Relation Supervisor., Hotel Management
Dear Mr. Ward,Thank you for choosing our hotel for your recent stay and for sharing your great review with us. We are pleased to see that you did enjoy your stay with us and hope to have the pleasure of welcoming you again in the future.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Maxime, Guest Relation Supervisor, Hotel Management
Dear Mrs Smith,Thank you for your excellent review about your stay at "Le Cinq Codet Hotel". There is no better satisfaction than reading that you appreciated your stay with us. We hope to have the chance to welcome you again.
by A verified traveler
Posted 15 Nov 2024
Hi I didn’t like because they charge me extra money And they didn’t give me the information why.
Comment from Hotel Management
15 Nov 2024 by Maxime, Guest Relation Supervisor, Hotel Management
Dear Mr Mastaler,Thank you for sharing your feedback. We sincerely apologize for any misunderstanding regarding the charges during your stay.To clarify, the additional charges include 40 for parking and a city tax of 21.46, which is a mandatory fee set by local authorities. We strive to ensure that all such information is communicated during the booking process and at check-in. We regret if this wasn’t made clear to you and will review our communication to avoid such oversights in the future.We value your feedback and hope to have the opportunity to welcome you again for an improved experience. Please do not hesitate to contact us directly if you have any further questions.Warm regards,
by A verified traveler
Posted 13 Nov 2024
Excellent customer service and great breakfast options
Comment from Hotel Management
21 Nov 2024 by Maxime, Guest Relation Supervisor, Hotel Management
Dear Mrs. Prescod,Thank you so much for your wonderful review and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our excellent customer service and the variety of our breakfast options.It would be a pleasure to welcome you in Paris for your next visit.Best regards,
by A verified traveler from Columbus
Posted 13 Nov 2024
Great place to stay, and in my opinion, one of the best locations to stay in Paris. The hotel is close to the main attractions, has a great breakfast. The rooms are max of 2 people), but they are big!
Comment from Hotel Management
21 Nov 2024 by Maxime, Guest Relation Supervisor., Hotel Management
Dear Mr. Nogueira,Thank you for sharing with us your review of your stay! We are thrilled to hear that you found our location to be one of the best in Paris and that you enjoyed the convenience of being close to the city’s main attractions.It is also great to read that you appreciated our breakfast offerings and the spaciousness of our rooms. We look forward to welcome you back on your next visit in Paris. Warm regards,
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Maxime, Guest Relation Supervisor., Hotel Management
Cher Mr. Penot,Un immense merci pour votre avis et vos 5 étoiles ! Nous sommes ravis d’apprendre que votre séjour parmi nous a été à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Avec nos salutations,
by A verified traveler
Posted 9 Nov 2024
Amazing staff.
Super quiet and comfy hotel.
Comment from Hotel Management
15 Nov 2024 by Maxime, Guest Relation Supervisor, Hotel Management
Dear Mr Penot,Thank you so much for your perfect rating! We are thrilled to hear that you enjoyed our quiet and comfortable atmosphere, as well as the service provided by our amazing team. It was a pleasure having you as our guest, and we hope to welcome you back in our Parisian home!
by A verified traveler
Posted 8 Nov 2024
We really enjoyed our stay at this hotel. The staff were exceptional, they went above and beyond in every aspect of their service. Also, the location is great, walkable to great restaurants and sights.
Comment from Hotel Management
15 Nov 2024 by Maxime, Guest Relation Supervisor, Hotel Management
Dear Mrs. Schell Phillips,Thank you so much for your great 5 out of 5! We are thrilled to hear that you had such a wonderful experience and that our team left a lasting impression on your stay. It’s great to know you enjoyed our convenient location and the nearby restaurants and sights. We truly appreciate your kind words and hope to welcome you back to Paris for another exceptional stay!
