Sarrià-Sant Gervasi 3 Stars Hotels

"Selected this because of the kitchen facilities but disappointing. Kitchen amenities are not maintained: Coffee machine not working No dish drying cloth or kitchen towels 1 wine glass fir an appt that sleeps 4 Dishes and plates are odd compilation No bowls If you offer a kitchen then it needs to fitted with all the amenities like other appartment hotels do Room was cold as the heating was not working WiFi was non existent - works for 5 mins then drops and stays in discoverable for 4-5 hours. Ended up using all my data on my phone Shower was either boiling/scalding or freezing. Couldn’t control it . My colleague in his appartment had the same problem. Hand soap was empty The lighting in the shower is dark so when you are struggling with adjusting the tap for the water is not easy To compound all of these problems there is no reception except btw 2-6 but even during these times there is no one visible to ask tho g to be fixed. The only time someone was there for us was when they needed to take the payment. When I shared Al the issues he said he will let the supervisor know but nothing happened in the 2 days out of the 3 day stay. Great location and somewhat clean If you are planning to stay in this appartment pls bring everything you would need from home including coffee, soap, kitchen towels etc "