Riviera delle Palme 3 Stars Hotels

"The owners were very nice and the food was excellent. The room was nice however we were disappointed with the bathroom. We expected a jacuzzi tub, but the jets didn’t work in the tub. There was no shower head, only a hand-held faucet, plus there was no shower enclosure. Made it a challenge to wash without creating a mess all over the bathroom. "

"What a horrible experience!!! The director was terribly unhelpful. I contacted the hotel to ask to change my dates as l was unwell and couldn’t travel they refused to help me. I also contacted hotels.com in America and they rang the hotel to ask for a date change too and they were refused. My single room was like a broom cupboard and honestly should be a store room for the cleaning ladies as it was so small old and outdated. The floor was dirty there were cigarette butts and rubbish under the bed. The phone was broken. The rubbish bin was disgusting - see photo. No fridge or mini bar. The wardrobe was from the 50’s and the shower and hand basin were terrible. It was noisy and uncomfortable. The director offered me a free drink WOW even that was bad an old flat bottle of Prosecco. The breakfast was terrible the eggs inedible no fresh bread. And l was charged €10 for my dog. A disgrace and l will never return."