Calatrava 3 Stars Hotels

"room not cleaned and shower not working nice for walking and near to market"

"This hotel was not registered online booking with your hotels.com. thus the booking offers was not accepted by the hotel palau for my 7 days stayed.. I ended up paying the complete full rates of 11,850pesos. This should not be happening. The refunds exercise should be implemented to customer like me..."

"The smell in the elevator was bad they were trying to mask it with air freshener. Room smelt like molded. Order from their menu and an hour later got food that was cold and to tough to eat. I will never return to this place nor recommend it to anyone. "

"We have stayed here before and it seems to have gone downhill. The grounds were good but the room was less than expected based on the pictures. The staff were friendly but inefficient. Our room was never cleaned and we had to call and ask for tissue for the CR and for fresh towels. Beds were not made and garbage wasnt emptied. And the free breakfast was a joke - a hot dog or canned ham or some such with 1 egg and garlic rice. Expected a buffet or at least enough to eat. "

"Didn't experience odors mentioned in previous reviews. We had a very enjoyable stay "

"Nice pool area. Quiet location "

"The price is very reasonable and the right place if on a budget. You need to balance expectations with cost. Yes, I would stay here again, the neighbors is safe and convenient to SM."

"Fun, enjoyable, great place for our kids."

"I made this reservation on expedia. I the called the property to confirm. I was told that they were full and could bot honor the reservation. The staff there made zero attempts to help me, even though I was a weary traveller far from home, in the province. The lady told me that “I” could contact the owner. She wouldn’t do it. She said that “I” could go to one of their other properties and see if they could accommodate. She would not call and check. She told me that “I” could email the owner, but she did not give me an email address. In fact, she made zero attempts to fix this situation, but they did already collect the money. I had to spend 2 hours on the chat with expedia support just to try and get a refund. VERY unprofessional, bordering on comical."