Ratings based on 988 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2021
Our suite was huge and had a gorgeous window with a lovely view.
The hotel could have been cleaner (if it was we would rate 5 out of 5) and our room smelt of smoke a bit but the location was great and the staff and facilities where superb!
by A verified traveler
10/10
Posted 26 Nov 2020 on HotelsFantastic hotel with great service. I booked what I thought was a pretty standard room, and it was great. I had a separate sitting area, with a very large bedroom. Great bathroom, wonderful stand up shower and separate bath. Lovely view over the central courtyard.
The location was top - overlooking the Tuilliries.
I could not recommend the pool enough, either.
by A verified traveler
Posted 1 Nov 2020
by A verified traveler
Posted 19 Sep 2020 on Hotels
by A verified traveler
Posted 29 Apr 2020 on Hotels
by A verified traveler
Posted 13 Mar 2020
Very nice stay i recomend it and the sraff is very nice
Comment from Hotel Management
13 Mar 2020 by Maud Saulnier, Hotel Management
Dear Guest,
We thank you for your visit at the Saint James Albany. We thank you also for your nice words on our staff.
We all are looking forward to welcomin you soon again.
Kind regards
by A verified traveler from New York City
Posted 12 Mar 2020
Excellent all around property in superior location on Rivoli adjacent to Tuileries. Easy walking and metro. Very comfortable room with sizable bathroom. Exceptional team was very helpful.
Part of the reason to choose this hotel was the fitness / spa and the fitness part is all but absent. A few aged machines were present and some were not working. It was a major disappointment.
Comment from Hotel Management
13 Mar 2020 by Maud Saulnier, Hotel Management
Dear JT,
We thank you for your reservation and feedback on Saint James Albany. We are pleased to read you enjoyed our location and quality of service. We are deeply sorry our fitness center was disappointed. We will share your remark to our General Manager, it will help us to improve the quality of our services.
We are looking forward to welcoming you back soon again.
Kind regards
by A verified traveler
Posted 3 Mar 2020
Lovation is good. Broken tiles in bathroom unfriendly staff at breakfast. Bad decor . Not a 4* Hotel.
Comment from Hotel Management
6 Mar 2020 by Maud Saulnier, Hotel Management
We thank you for having stayed at the Saint James Albany. We thank you for your remarks that will help us to improve the quality of room and so important for us the quality of service.
We are looking forward to welcoming you soon again.
Kind regards
by A verified traveler from San Diego, California
Posted 2 Mar 2020
Beautiful property. The room was spotless. The staff were very friendly and helpful. The location was perfect for being downtown near the Arc de Triomphe! Highly recommend this place if you are traveling to Paris.
Comment from Hotel Management
3 Mar 2020 by Lothar, Hotel Management
Dear Guest,
We thank you for choosing the hotel Saint James Albany.
Thank you very much for your nice review, especially regarding our staff.
We hope to welcome you back very soon.
Best regards.
by A verified traveler from Upstate New York
Posted 22 Feb 2020
Location is superb. Directly across the street from toullerie metro and the gardens where you can see the entrance to the louvre just meeting the arch. The rooms were spacious and quite modern but had that special Parisian flare maintained as seen in the windows that open inward. This allows for air and a bit of noise. But it was not an inconvenience! Gael at concierge was so kind and helpful! The food in the restaurant on premises was not good. But the location of the hotel is so great there are plenty of other options!
Comment from Hotel Management
23 Feb 2020 by Lothar, Hotel Management
Dear Guest,
Thank you for your very nice review, especially regarding our staff.
We hope to welcome you back very soon.
Best regards.
